On Site Operations Manager
4 weeks ago
Job Summary: We are seeking a dynamic and experienced On Site Operations Manager to join our team at The Reserves Network. As a key member of our operations team, you will be responsible for managing our contingent workforce, building strong relationships with clients, and driving business growth.
Key Responsibilities:
- Workforce Management: Manage check-ins for our contingent workforce, handle call-offs, and coordinate replacements to ensure seamless operations.
- Candidate Sourcing: Build and maintain a strong candidate pipeline through online sourcing, networking, cold calling, and career fairs to meet client demands.
- Client Liaison: Serve as the key liaison between our client and The Reserves Network, offering feedback on workforce performance and providing exceptional customer service.
- Reporting and Analytics: Prepare detailed headcount reports for weekly, monthly, and annual reviews to inform business decisions.
- Operations Support: Provide orientation for new workers on both the client's systems and The Reserves Network's procedures, and process time sheets and invoices while maintaining accurate workforce records.
Requirements:
- Experience: At least 6 months of customer service or recruiting experience, with a preference for on-site experience.
- Communication Skills: Exceptional written and verbal communication skills to effectively interact with clients, candidates, and internal stakeholders.
- Problem-Solving and Organizational Abilities: Strong problem-solving and organizational abilities to thrive in a fast-paced, ever-changing environment.
- Technical Skills: Intermediate skills in Microsoft Word and Excel, with the ability to learn our staffing and recruiting software.
Why Join Us: The Reserves Network is a leading provider of staffing services across multiple sectors, including Office, Industrial, Professional, Technical, and Healthcare. We foster an inclusive environment where everyone is encouraged to bring their authentic selves to work.
Perks and Benefits:
- Medical, Vision, and Dental Insurance: Comprehensive benefits package to support your health and well-being.
- Supportive and Growth-Driven Environment: Collaborative and dynamic work environment that encourages growth and development.
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