Store Operations Manager

6 days ago


Timberlake, Virginia, United States Heas Energy, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Store Manager to lead our retail store team. As a Store Manager, you will be responsible for driving customer service excellence, ensuring strategic goals and sales targets are met, and overseeing the daily operations of the store.

Key Responsibilities
  • Drive customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures
  • Ensure strategic goals and sales targets of the store are met by maximizing sales and gross profit, reviewing sales performance, controlling expenses, and managing inventory
  • Hire, train, develop, and supervise staff
  • Provide staff with feedback, coaching, and performance evaluations
  • Coordinate daily staffing and staffing schedules
  • Ensure the store complies with outlined safety policies and procedures, as well as state and local health regulations
  • Make sure wages, work hours, and equal employment opportunities are upheld according to federal and state laws
  • Perform administrative tasks to support the smooth operation of all store operations, including the timely submission of all personnel paperwork, preparing and submitting reports, and monitoring sales receipts and cash
  • Monitor stock and inventory, and perform quality assurance of merchandise on a regular basis
Requirements
  • 3+ years of retail management experience
  • Proven track record of driving sales growth and improving customer service
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • High school diploma or equivalent required; bachelor's degree preferred


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