On Site Staffing Supervisor
3 weeks ago
Job Summary: We are seeking a dynamic and experienced Staffing Operations Manager to join our team at The Reserves Network. As a key member of our operations team, you will be responsible for building and maintaining a strong candidate pipeline, managing check-ins for our contingent workforce, and providing orientation for new workers.
Key Responsibilities:
- Recruitment and Sourcing: Develop and implement effective recruitment strategies to attract top talent, including online sourcing, networking, and cold calling.
- Workforce Management: Manage check-ins for our contingent workforce, handle call-offs, and coordinate replacements to ensure seamless operations.
- Training and Development: Provide orientation for new workers on both client systems and The Reserves Network procedures to ensure a smooth onboarding process.
- Administrative Tasks: Process time sheets and invoices, maintain accurate workforce records, and prepare detailed headcount reports for weekly, monthly, and annual reviews.
- Quality Assurance: Uphold high-quality standards through coaching, performance evaluations, and disciplinary actions as needed to ensure exceptional service delivery.
- Client Liaison: Serve as the key liaison between our client and The Reserves Network, providing feedback on workforce performance and ensuring client satisfaction.
Requirements:
- Experience: At least 6 months of customer service or recruiting experience, with on-site experience preferred.
- Skills: Exceptional written and verbal communication skills, strong problem-solving and organizational abilities, intermediate skills in Microsoft Word and Excel, and the ability to thrive in a fast-paced environment.
- Education: High school diploma or equivalent required.
Why Join Us: The Reserves Network is a leading provider of staffing services across multiple sectors, including Office, Industrial, Professional, Technical, and Healthcare. We foster an inclusive environment where everyone is encouraged to bring their authentic selves to work. Our company offers a supportive, growth-driven environment and a range of benefits, including medical, vision, and dental insurance.
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