Part-Time Receptionist DARCARS Automotive Group
2 weeks ago
We are seeking a highly skilled and customer-focused Part-Time Receptionist to join our team at DARCARS Automotive Group. As a Receptionist, you will be the first point of contact for our customers and will play a vital role in providing exceptional customer service and ensuring a positive experience for all visitors to our dealership.
Key Responsibilities:- Greet and direct customers to the appropriate department or salesperson
- Answer basic customer inquiries and refer more extensive inquiries to the appropriate person
- Enter data into our prospect tracking system
- Manage the switchboard and communicate with callers in a professional and friendly manner
- Take thorough messages and communicate them to all appropriate parties in a timely manner
- Provide basic information to callers who have general inquiries
- Update and distribute the company telephone roster when necessary
- Perform clerical duties and accounting duties as assigned by the controller or GSM
- Serve as a showroom greeter
- Must be able to speak clearly and pleasantly on the telephone and convey the image of professionalism and competence to callers and in-person customers
- Strong communication skills with both customers and DARCARS employees
- Ability to speak multiple languages (Spanish and Chinese) is a plus
- Demonstrated commitment to customer service
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
- Previous customer service experience preferred but not required
- Requires the ability to sit for long periods of time
- Be able to work in a fast-paced environment
- Be a team player
- Must be able to work a flexible schedule, evenings and weekends
- Must have a valid driver's license and acceptable safe driving record
- High school diploma or equivalent (GED)
- Must be at least eighteen years of age
- Must be able to pass pre-employment screen (background)
- Medical, vision, dental insurance available
- Short-term and long-term disability plans
- Life Insurance
- 401(k)
- Paid Holidays & PTO
- Employee discounts on vehicle purchases, parts and service repairs
- Internal career advancement opportunities
- Opportunities to join our community service initiatives
This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
DARCARS Automotive Group is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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