Healthcare Registration Specialist

1 week ago


Alamogordo, New Mexico, United States Christus Health Full time

About This Role

At Christus Health, we are seeking a skilled Patient Registration Interviewer to join our dynamic team. As a Patient Registration Interviewer, you will play a critical role in ensuring the smooth registration process for patients.

Key Responsibilities

  • Register all patients to the hospital following established procedures and protocols.
  • Verify outpatient surgeries, admissions, and diagnostic testing have proper authorization and documentation.
  • Accurately register arriving patients referred by a physician for treatment and diagnostic testing, ensuring all necessary demographic information is collected.
  • Pre-register and register patients for services, collecting insurance details and other relevant information.
  • Obtain signed documents from patients, including consent for treatment and other necessary forms.
  • Demonstrate proficiency in using insurance verification tools and systems.
  • Schedule patient services with excellent phone etiquette and customer service skills.
  • Complete Medicare Secondary Payer questionnaires as needed.
  • Manage patient flow, prioritizing emergency cases and ensuring timely registration.
  • Verify insurance benefits and inform patients of their financial responsibilities.
  • Handle payments for patient accounts and facilitate appointments with Financial Counselors when required.
  • Assist patients with insurance, billing, and account inquiries.

Requirements

  • Education
  • High School Diploma or equivalent required.
  • Licenses & Certifications
  • C-Heartsaver certification preferred.


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