Receptionist

1 week ago

Santa Barbara, California, United States Covenant Living Communities Full time
Receptionist Job Description

Covenant Living Communities is seeking a skilled Receptionist to join our team. As a Receptionist, you will be the first point of contact for residents, staff, and visitors, providing a warm and welcoming experience.

Key Responsibilities:
  • Answer and direct phone calls, taking messages and transferring calls as needed.
  • Monitor the emergency system and respond accordingly.
  • Provide information and assistance to visitors, ensuring they are directed to the appropriate staff member.
  • Maintain a clean and organized reception area, including the lobby and surrounding areas.
  • Coordinate transportation requests, communicate with residents and staff, and place courtesy calls to remind residents of upcoming trips.
  • Assist with program and activity sign-ups, collect payments, and provide information on available services.
  • Be knowledgeable about office equipment and able to demonstrate its use to other staff members.
  • Sell postage stamps, receive packages, sort mail, and inform residents and staff of available packages.
  • Facilitate maintenance requests, input requests into the system, and communicate with staff as needed.
  • Complete monthly charge sheets and support other departments with clerical duties as assigned.
Requirements:
  • High school education or equivalent.
  • One year of secretarial training or clerical experience.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Pleasant personality and telephone voice.
  • Ability to remain calm in emergency situations.
  • Complete confidentiality when handling sensitive information.
  • Knowledge of computers, including Microsoft Office Suite.
  • Interest in working with older adults.
Benefits:
  • Competitive pay range.
  • Generous benefits package, including medical, dental, and vision insurance.
  • Employer-paid group term life and disability insurance.
  • Paid Time Off (PTO) and six paid holidays.
  • 403(b) with a 3% employer match.
  • Fitness center use at most facilities.
  • Various voluntary benefits, including life, AD&D, tuition assistance, and employee assistance programs.

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