Customer Service Department Head

2 days ago


Rocky Mount, North Carolina, United States Burlington Full time
About Us: Burlington Stores, Inc. is a rapidly growing off-price retailer dedicated to providing customers with the best prices on brand-name merchandise.

Job Title: Retail Front End Supervisor

Job Summary: We are seeking an experienced Retail Front End Supervisor to join our team in Rocky Mount. As a key member of our store leadership, you will oversee daily operations, supervise associates, and ensure exceptional customer service.

About the Role:
  • Act as Manager on Duty to schedule and supervise all store functions and associates.
  • Train, develop, and coach direct reports to maximize sales results.
  • Promote safety and adhere to company guidelines to protect customers and associates.

Requirements:
  • At least 1 year of supervisory experience in retail or a related field.
  • Strong interpersonal skills and a positive attitude.
  • Ability to work flexible schedules, including nights, weekends, and holidays.

Benefits: Competitive pay, flexible hours, associate discount, medical, dental, and vision coverage, life and disability insurance, paid time off, paid holidays, and a 401(k) plan.

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