Customer Service Representative
3 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. In this role, you will have the opportunity to generate exceptional client experiences that reinforce the growth of a successful insurance agency.
**Job Summary**
The Customer Relations Representative will be responsible for managing customer inquiries, resolving issues, and maintaining client records. The ideal candidate will have strong communication and problem-solving skills, experience in customer service, and the ability to handle high-stress situations calmly.
Key Responsibilities
- Manage customer inquiries and resolve issues in a timely and professional manner.
- Maintain accurate and up-to-date client records.
- Assist with customer retention strategies to ensure long-term relationships.
- Coordinate with other departments to ensure seamless customer satisfaction.
What We Offer
- A competitive salary range of $45,000 - $65,000 per year.
- A comprehensive benefits package, including health insurance, paid time off, and training & development opportunities.
- The chance to work in a dynamic and supportive environment with opportunities for growth and advancement.
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