Customer Experience Coordinator

1 week ago


Rocky Mount, North Carolina, United States Chris Canady - State Farm Agent Full time

Are you a customer-focused individual looking for a challenging and rewarding career opportunity? We are seeking a skilled Customer Service Representative to join our team at Chris Canady - State Farm Agent.

Job Summary:

The successful candidate will be responsible for generating exceptional client experiences, coordinating with other agency team members, and anticipating the needs of community members. If you have strong communication and interpersonal skills, attention to detail, and a desire to help people, we encourage you to apply.

Responsibilities:
  • Answer customer inquiries and provide policy information
  • Assist clients with policy changes and updates
  • Process insurance claims and follow up with clients
  • Maintain accurate records of customer interactions
Requirements:
  • Strong communication and interpersonal skills
  • Detail-oriented and able to multitask
  • Previous customer service experience preferred
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary: $55,000 - $75,000 per year
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development


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