Technical Field Support Specialist

4 days ago


Rochester, New Hampshire, United States Parallon Full time

We are seeking a skilled Technical Field Support Specialist to join our team at Parallon, a leading provider of healthcare services. As a key member of our IT team, you will be responsible for implementing and supporting facility and division desktop equipment, as well as providing technical support to end-users.

Key Responsibilities:

  • Implement and support facility and division desktop equipment
  • Provide technical support to end-users
  • Communicate complex problems to senior-level support personnel
  • Participate in 24x7 on-call support
  • Maintain documentation for each incident or request

Requirements:

  • Bachelor's degree in information systems or a healthcare-related field
  • One year of IT experience
  • A+ and Microsoft Product certifications preferred

About Parallon:

We deliver information technology strategy, support, and solutions to improve and enhance patient care and business operations. Our team is dedicated to providing exceptional customer support and ensuring the highest level of service to our clients.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.



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