Technical Support Specialist

1 week ago


Rochester, New York, United States T Tech Solutions Full time

**Job Summary**

T Tech Solutions is seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our customers, resolving technical issues, and ensuring that our customers receive the best possible service.

**Key Responsibilities**

  • Provide technical support and assistance to customers via phone, email, and chat
  • Resolve technical issues and troubleshoot problems
  • Collaborate with internal teams to resolve complex technical issues
  • Document and track customer interactions and issues
  • Stay up-to-date with the latest technology and software

**Requirements**

  • 2+ years of experience in a technical support role
  • Strong technical knowledge and problem-solving skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required

**What We Offer**

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


  • Rochester, New York, United States St. John Fisher Full time

    Job Title: Technical Support SpecialistSt. John Fisher University is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance and support to our faculty, staff, and students. You will be responsible for troubleshooting and resolving technical issues related to hardware,...


  • Rochester, New York, United States Jhppharma Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Jhppharma. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring the smooth operation of our computer systems and networks.Key ResponsibilitiesProvide helpdesk support to employees, resolving...


  • Rochester, New York, United States T Tech Solutions Full time

    Tech Support SpecialistWe are seeking a highly skilled Tech Support Specialist to join our team at T Tech Solutions.Key Responsibilities:Provide technical assistance to customers via phone, email, and chat. Troubleshoot and resolve technical issues with software, hardware, and network systems. Collaborate with internal teams to resolve complex technical...


  • Rochester, New York, United States CallTower Full time

    Job Title: Technical Support SpecialistCallTower is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for managing and supporting escalated support cases regarding CallTower's hosted Meta switch/SIP, Microsoft Teams, or Cisco platforms.Key Responsibilities:Manage and...


  • Rochester, New York, United States New York Technology Partners Full time

    Job DescriptionJob Title: Desktop Support SpecialistJob Type: Full-timeLocation: Rochester, NYJob Category: IT & TechnologyJob Type: Contract to HireJob Reference: N/AJob Description:We are seeking a skilled Desktop Support Specialist to join our team at New York Technology Partners. As a Desktop Support Specialist, you will be responsible for providing...


  • Rochester, New York, United States CallTower Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at CallTower. As a Technical Support Specialist, you will be responsible for managing and supporting escalated support cases regarding CallTower's hosted Meta switch/SIP, Microsoft Teams, or Cisco platforms.Key ResponsibilitiesManage and troubleshoot high-profile and...


  • Rochester, New York, United States St. John Fisher Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at St. John Fisher University. As a Technical Support Specialist, you will provide tier two and higher support for the University community in response to assigned OIT Service Desk tickets and established hardware and software maintenance schedules.Key...


  • Rochester, New York, United States St. John Fisher Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at St. John Fisher University. As a Technical Support Specialist, you will provide tier two and higher support for the University community in response to assigned OIT Service Desk tickets and established hardware and software maintenance schedules.Key...


  • Rochester, New York, United States Rotork Full time

    Job SummaryWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Rotork. As a key member of our infrastructure and network operations team, you will be responsible for ensuring the secure and efficient operation of our systems and networks.Key ResponsibilitiesIncident Response: Respond promptly to incidents related...


  • Rochester, New York, United States St. John Fisher Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at St. John Fisher University. As a key member of our Information Technology department, you will provide top-notch technical support to our faculty, staff, and students.Key ResponsibilitiesProvide tier two and higher support for the College community in response to...


  • Rochester, New York, United States Jhppharma Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Jhppharma. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring seamless operation of our computer systems and networks.Key ResponsibilitiesProvide helpdesk support to employees, resolving...


  • Rochester, New York, United States Brighton Central Schools Full time

    Brighton Central Schools is seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for the set-up and demonstration of computer and AV equipment, as well as assisting teachers with the integration of technology in the classroom. Key responsibilities include maintaining an inventory of computer and AV...


  • Rochester, New York, United States Brighton Central Schools Full time

    Job Summary We are seeking a highly skilled and experienced Technical Support Specialist to join our team at Brighton Central Schools. As a key member of our instructional technology team, you will be responsible for providing technical support and training to staff and students on the use of computer and AV equipment. Responsibilities Set up and...


  • Rochester, New York, United States Jhppharma Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Jhppharma. The successful candidate will be responsible for providing technical assistance and training to system users, troubleshooting problems with desktop equipment and printers, and ensuring the smooth operation of our IT infrastructure.Key...


  • Rochester, New York, United States St. John Fisher Full time

    Job Title: Sr. Technical Support SpecialistSt. John Fisher University is seeking a highly skilled and experienced Sr. Technical Support Specialist to join our team. As a key member of our Information Technology department, you will be responsible for providing top-notch technical support to our faculty, staff, and students.Job Responsibilities:Provide tier...


  • Rochester, New York, United States Quidel Corporation Full time

    The OpportunityQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry, and transfusion medicine.We are a team of over 6,000 strong, operating in over 130 countries, providing fast,...


  • Rochester, New York, United States St. John Fisher Full time

    Job Title: Technical Support SpecialistSt. John Fisher University is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical assistance and support to the University community, ensuring that all technical issues are resolved in a timely and efficient manner.Responsibilities:Provide...


  • Rochester, New York, United States T Tech Solutions Full time

    Job Title: Tech Support SpecialistWe are seeking a highly skilled and experienced Tech Support Specialist to join our team at T Tech Solutions.Job Summary:The Tech Support Specialist will be responsible for providing technical assistance and support to our customers via phone, email, and in-person.Key Responsibilities:Provide technical support and...


  • Rochester, New York, United States St. John Fisher Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at St. John Fisher University. As a key member of our Information Technology department, you will provide top-notch technical support to our faculty, staff, and students.Key ResponsibilitiesProvide tier two and higher support for the University community in response to...


  • Rochester, New York, United States Franklin Fitch Full time

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Franklin Fitch. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our end-users, ensuring that they have a seamless experience with our software, hardware, and applications.Key Responsibilities:Provide...