Security Officer

3 weeks ago

Waterville, Maine, United States Colby College Full time
Job Summary

The Colby College Security Officer is responsible for maintaining and ensuring safety and security services for students, faculty, staff, and visitors on College-owned and/or used properties. This is an overnight and weekend position that includes shift differential.

Key Responsibilities
  • Develop a thorough knowledge of all campus security posts, properties, and geography.
  • Conduct security patrols on foot and in security vehicles and at fixed positions, including crowd and event control as assigned.
  • Respond to calls for service, including lock-outs, fire, mechanical and/or burglar alarms, alcohol violations, student code violations, escorts, parking violations, vandalism/graffiti complaints, motor vehicle accidents, noise disturbances, trespassing violations, etc.
  • Deter, detect, and report unsafe, suspicious, or criminal activity.
  • Perform periodic inspections of systems and facilities, such as alarms, street and outside lighting, building access systems, blue light kiosks, etc., to ensure proper function and prevent failure.
  • Respond to medical emergencies, providing first aid as required and arranging resource response to campus, including Colby CER, Waterville, and other Fire Departments and private ambulance services.
  • Provide medical and other transport services, in partnership with Colby jitney and shuttle services, including driving students to and from the Thayer health center, medical transports on campus, and security escorts.
  • Enforce College policies, submitting necessary paperwork as assigned.
  • Actively participate in college events designed to foster the relationship between campus security and members of the Colby College community.
  • Conduct initial investigations, gathering information by interviewing and obtaining statements from witnesses, victims, and suspects, securing physical evidence, and filing detailed reports using a computerized report system while maintaining appropriate confidentiality.
  • Provide general information and specialized training for the College community, such as crime prevention and fire safety, campus tours of Miller Library and secure areas, and others as assigned.
  • Participate in training, attending staff meetings, and training sessions as assigned, including successful completion of various certification programs, such as CPR.
  • Provide crowd control functions at concerts, athletic, social, and special events.
  • Attend judicial and/or conduct procedures as required.
  • Effectively operate and maintain assigned equipment, including radios, uniforms, computers, body and other camera systems, and vehicles.
  • Display exemplary customer service skills and ensure positive interactions with the community.
  • Perform additional duties as assigned; duties, responsibilities, and activities may change at any time with or without notice.
Requirements
  • High school diploma or equivalent required; professional coursework or post-secondary education are a plus.
  • Additional training, certifications, or related experience in personal defense training, First Aid and CPR, First Responders, Investigation, Conflict Resolution, Law Enforcement, and Security Officers Training Academy preferred.
  • Must present a neat, clean, and professional image.
  • Well-developed public relations skills; be able to perform duties in a flexible, non-confrontational environment; work with members of a diverse community; and utilize diplomacy and tact in dealing with sensitive and confidential situations.
  • Effectively operate a variety of equipment, including portable radios, body-worn cameras, computers, closed-circuit, and access control systems.
  • Computer proficiency, experience with data entry and word processing, specifically with Google Drive, Microsoft Word, and Excel, experience with records management and/or CAD systems preferred.
  • Ability to be reliable, responsible, and dependable, and fulfill obligations.
  • Proven ability to utilize discretion and maintain confidentiality.
  • Valid Maine driver's license required, clear driver's history, and must meet Colby's Fleet Safety Policy requirements.
  • Ability to work independently and walk and stand for long periods of time.
  • Excellent verbal and written communications skills, with the ability to complete clear, concise, and accurate incident reports and other documentation.
  • Ability to make an impact through work as a member of a team and diverse community.

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