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Manager, Media Investment Excellence
2 months ago
The Manager of Media Investment Excellence oversees the daily operations of media buying execution, budget oversight, and billing management within the Zenith Investment team.
This role is crucial for ensuring that media purchases are executed as intended, with precise billing and budget management processes in place.
The Manager should possess strong problem-solving skills and a genuine enthusiasm for the work, while effectively managing relationships across various levels and continuously seeking opportunities to advance both client and agency objectives.
Key Responsibilities:
Campaign Activation: Take a lead role in all facets of campaign execution, including implementation, activation, quality assurance, and reconciliation. Ensure excellence in activation for various media programs such as OTT, digital, and social.
Communication: Regularly update senior management, including the Associate Director and VP, on significant project developments and team updates. Elevate issues and opportunities to leadership as necessary.
Quality Assurance: Ensure all tasks are completed with the utmost quality, efficiency, and timeliness. Build and maintain strong relationships with different departments to ensure operational excellence in trafficking and reporting.
Technical Expertise: Serve as a knowledgeable resource in activation, verification, and trafficking platforms such as Prisma, DCM/CM, and DoubleVerify. Develop and implement processes that establish best practices in activation and media operations.
Financial Management: Collaborate with Operations and Client Finance to guarantee accurate monthly billing. Manage vendor billing, including insertion orders and monthly reports, while resolving discrepancies and overseeing reconciliations.
Project Management: Monitor ad delivery to ensure compliance with buying guidelines. Support the Associate Director with various deliverables, including campaign builds, compliance with taxonomy, and budget management.
Process Improvement: Work with the Operations Team to enhance processes that ensure data integrity and implement improvements agency-wide. Share insights and solutions for operational challenges, collaborating with internal and external teams to develop best practices.
Mentorship: Foster the development of junior team members by setting clear goals and expectations. Provide guidance on projects and tasks to facilitate their growth and development. Keep management informed about project progress and performance.
Train and support analysts and associates in areas related to billing, trafficking, and quality assurance.
