Customer Service Representative
14 hours ago
StreamLabs, a Chubb company, is seeking a Customer Service Representative to join their team. As a key member of our customer support team, you will work directly with clients and contractors to match our water monitoring and leak detection products to their needs. Your passion for new technology, problem-solving, and providing exceptional customer experiences will drive our clients' success.
Main Responsibilities
- Counsel clients on water leak detection solutions and coordinate equipment installations to prevent losses.
- Research and resolve customer inquiries using multiple systems and applications, documenting interactions and following up as needed.
- Work effectively in a team environment using professional communication skills.
- Comply with corporate policies and internal business processes while meeting/exceeding service performance and quality standards.
Requirements
- Bachelor's Degree preferred.
- 2-4 years of customer service experience.
- Proficiency with Microsoft Office, specifically Word and Excel.
- Strong verbal and written communication skills.
- Proven organization skills and ability to multi-task.
- Ability to work independently and in a team environment.
- Experience handling multiple priorities within established time constraints.
About Us
Chubb is a world leader in insurance, providing commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. We are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.
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