Part-Time Member Relations Coordinator
2 days ago
At FAMILY WELLNESS LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Member Relations representative. This role is responsible for providing exceptional service to our members, guests, and co-workers while answering telephone calls, scanning membership cards, and assisting members with reservations for the courts and current programs.
Key Responsibilities:- Provide excellent customer service to members, guests, and co-workers.
- Answer telephone calls and direct them to the appropriate staff member.
- Scan membership cards and assist members with reservations for the courts and current programs.
- Distribute equipment as needed in a friendly manner.
- Take reservations for courts or programs as needed.
- Prepare daily sheets for the Racquetball and other courts.
- Keep printed materials up to date and available.
- Assist the Member Advisors in their absence by offering facility tours, contacting the correct person to do so, assisting with membership sales, and explaining various membership opportunities to prospective members and guests.
- Handle incoming money and balance daily receipts.
- Contact Emergency Services or Manager On Duty for any emergency situations.
- High School diploma or GED equivalent required.
- CPR/AED and First Aid certification required upon hire or obtained within three (3) months of hire.
We offer a competitive hourly rate of $13.78 - $17.23 per hour. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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