Customer Service Representative

1 week ago


Allentown, Pennsylvania, United States Oak View Group Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at the PPL Center. As a Cashier, you will be responsible for providing excellent customer service, operating a cash register, and preparing and serving concession items to guests.

Key Responsibilities:

  • Operate a cash register and process transactions accurately and efficiently.
  • Prepare and serve concession items, including beverages and food, to guests.
  • Ensure quality of food presentation and maintain a clean and organized work environment.
  • Provide excellent customer service and respond to customer requests and concerns in a professional and courteous manner.
  • Maintain accurate records of sales and inventory, and communicate with the Concessions Stand Manager regarding low stock items.

Requirements:

  • High school diploma or equivalent preferred.
  • Must be 18 or over.
  • Three or more months experience in food service industry preferred.
  • Previous cash handling experience preferred.
  • Ability to learn to handle cash and operate a cash register and corresponding system.
  • Excellent interpersonal skills and a friendly, positive attitude with co-workers, managers, volunteers, and guests.

Vaccination Statement:

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada, we highly encourage our employees to continue to get vaccinated and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.



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