Service Call Coordinator

3 weeks ago


Naples, Florida, United States D & D GARAGE DOORS Full time

About Us

D&D Garage Doors is the largest garage door company in Florida, with 15 locations throughout the state and over 31 years of experience.

Job Description:

We are seeking a highly organized and detail-oriented individual to join our team as a Service Call Coordinator. In this role, you will be responsible for scheduling service calls and installations for our technicians.

Responsibilities:

  • Schedule residential service calls and installations for technicians
  • Answer phone calls and take incoming requests for scheduling
  • Enter new installs/service calls into Southware/Traverse scheduling board
  • Monitor scheduling board and make appropriate changes as required during the business day
  • Assemble install orders for techs two days out and service calls as needed
  • Review previous day's work, reschedule as required
  • Replenish Tech stock used from the previous day
  • Track techs on GPS systems and compare to daily paperwork to assure accuracy
  • Perform any other tasks as requested by management

Requirements:

  • Advanced phone and computer skills
  • Microsoft Office, Google Maps, and Outlook used daily
  • Bachelor's degree or equivalent experience
  • Valid state driver's license
  • Ability to sit for prolonged periods and use hands to operate telephones, type, and operate computers and mouse
  • Frequent talking, hearing, bending, and twisting neck; occasional lifting and moving up to 20 lbs
  • Excellent customer service skills and ability to communicate with supervisors and peers
  • Ability to work independently and as part of a team

What We Offer:

We offer a competitive salary starting at $18 per hour, paid time off, and a comprehensive benefits package.



  • Naples, Florida, United States Healthcare Network Full time

    Healthcare Network, a Federally Qualified Health Center, is seeking an experienced Medical Service Coordinator to join our team. This role will be responsible for providing exceptional patient access services in our Women's Care office located in Naples, FL.We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, as well as...


  • Naples, Florida, United States Pure Water Pools of Naples Full time

    Job DescriptionPure Water Pools of Naples is a leading provider of pool services, specializing in weekly cleaning, equipment repairs and installations. We offer a comprehensive range of services to ensure our customers enjoy their pools year-round.We are seeking a Customer Service Representative to join our team. This full-time position involves working...


  • Naples, Florida, United States Junee F Gardy DDS, PA Full time

    Job DescriptionAs an Aesthetic Services Coordinator at Junee F Gardy DDS, PA, you will be responsible for providing exceptional patient care and promoting our esthetic treatments.You will greet patients as they arrive, answer phone calls, and schedule appointments. You will also work with our marketing specialist to create online content and assist with...


  • Naples, Florida, United States D & D GARAGE DOORS Full time

    Job DescriptionWe are seeking a detail-oriented Scheduler and Customer Service Coordinator to join our team at D & D Garage Doors. In this role, you will be responsible for scheduling residential service calls or installation of garage doors for technicians.Your duties will include answering phones and taking incoming requests for scheduling, entering new...


  • Naples, Florida, United States Pure Water Pools of Naples Full time

    We are an equal opportunity employer seeking a Customer Service Representative to join our team at Pure Water Pools of Naples.This role involves providing superior customer service and sales support in an office setting, utilizing strong written and verbal communication skills.The estimated salary for this position is $45,000 - $55,000 per...


  • Naples, Florida, United States Amtec Enterprise Full time

    We are seeking a skilled Service Coordination Manager to join our team at Amtec Enterprise in Naples, FL. As a key member of our customer service function, you will be responsible for coordinating with internal teams to ensure seamless delivery of customer services.Job Summary:This is a full-time position with a competitive salary range of $30-$50 per hour,...


  • Naples, Florida, United States True Food Kitchen Full time

    Job Title: Food Service Coordinator at True Food KitchenAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Coordinator. In this role, you will be responsible for taking, placing, and preparing guests' to-go orders with efficiency and quality.About the Job:Taking and preparing guests' to-go...


  • Naples, Florida, United States Healthcare Network Full time

    Company OverviewHaven Health Partners, a leading provider of medical services, seeks a skilled Patient Service Coordinator to join their team. With a strong commitment to patient care and satisfaction, our organization is dedicated to delivering exceptional healthcare experiences.The ideal candidate will possess excellent communication and interpersonal...


  • Naples, Florida, United States SERVPRO of North Naples Full time

    We're looking for a Reconstruction Service Coordinator at SERVPRO of North Naples to oversee the reconstruction process from start to finish. As a key member of our team, you'll be responsible for communicating with customers, coordinating with subcontractors, and managing project timelines and budgets.Key Responsibilities:Evaluate and prioritize...


  • Naples, Florida, United States Pure Water Pools of Naples Full time

    Pure Water Pools of NaplesEstimated Salary: $40,000 - $55,000 per year.About Us:We are a full-service swimming pool company providing weekly cleaning services, equipment repairs, and installation for commercial and residential properties. Our team specializes in gas pool heaters, pool renovations, resurfacing, decking, and tile installation.Job...


  • Naples, Florida, United States Discovery Village at Naples - IL Full time

    Job SummaryDiscovery Village at Naples seeks a highly organized and detail-oriented Concierge to provide exceptional customer service to residents and guests. The successful candidate will possess excellent communication skills and be able to work independently in a dynamic environment.Key Responsibilities:Managing appointments and schedules for residents...


  • Naples, Florida, United States Marriott Hotels & Resorts Full time

    As a Hotel Administrative Services Coordinator at Marriott Hotels & Resorts, you'll be part of a dynamic team that drives operational excellence. Your primary focus will be on supporting administrative tasks across various departments.Key Responsibilities:Provide administrative assistance to property staff, including data entry and record-keepingCoordinate...


  • Naples, Florida, United States Experience SL Co. Full time

    Join Our Team!We are excited to announce the opening of a Senior Living Services Coordinator position at Experience Senior Living.This is a full-time opportunity, Monday-Friday, with a competitive salary range of $50,000 - $65,000 per year, depending on experience.Key Responsibilities:Collaborate with the sales team to collect resident documents.Ensure...


  • Naples, Florida, United States Bowland, HeadPinz & FastTrax Full time

    Job OverviewHeadPinz Naples is seeking a Guest Service Coordinator to join our team. As a key member of our guest services team, you will be responsible for delivering exceptional service to our guests and promoting our offerings.The ideal candidate will possess excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks in...


  • Naples, Florida, United States County of Collier Florida Full time

    About This RoleThis position plays a critical role in supporting the mission of the County by providing exceptional service to our clients. As a Client Services Coordinator - Housing Division, you will be responsible for assessing client needs and coordinating services to meet those needs.Key Performance Indicators:


  • Naples, Florida, United States KIDZ MEDICAL SERVICE. Full time

    **Job Title:** Physician Practice Representative/Billing Specialist**Company Overview:KIDZ MEDICAL SERVICE is seeking a skilled physician practice representative to join our multispecialty office in Naples. As a key member of our team, you will play a vital role in ensuring the smooth operation of our medical practice.**Estimated Salary:** $45,000 - $60,000...


  • Naples, Florida, United States Collier County, FL Full time

    About the RoleWe are seeking a skilled Housing Case Manager to join our team in Collier County, FL. As a key member of our Community and Human Services Division, you will play a vital role in assessing client needs and coordinating services through various programs.Key ResponsibilitiesManage an assigned caseload of clients, ensuring timely completion of...


  • Naples, Florida, United States Amtec Enterprise Full time

    Job Description:We are seeking a highly skilled and dedicated Customer Service Coordinator to join our team at Amtec Enterprise. As a key member of our client support administration team, you will be responsible for maintaining customer satisfaction by providing exceptional product and service information, monitoring performance, and ensuring seamless...


  • Naples, Florida, United States Simmons Security and Sound PLLC Full time

    Job OverviewThe Office Administrator will perform a range of administrative tasks to support the success of Simmons Security and Sound, PLLC. This role involves providing exceptional customer service, managing day-to-day operations, and ensuring seamless communication between team members.Key ResponsibilitiesAnswering and directing incoming calls as the...


  • Naples, Florida, United States KW Property Management & Consulting Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at KW Property Management & Consulting. As the first point of contact for our clients and internal staff, this role requires excellent communication and interpersonal skills.Key ResponsibilitiesAssist in the daily operation of the management office,...