Pool Service Coordinator
5 days ago
Pure Water Pools of Naples is a leading provider of pool services, specializing in weekly cleaning, equipment repairs and installations. We offer a comprehensive range of services to ensure our customers enjoy their pools year-round.
We are seeking a Customer Service Representative to join our team. This full-time position involves working Monday through Friday, 8am to 5pm, with a total of 40 hours per week.
- The successful candidate will be responsible for answering customer calls, creating jobs and providing a warm welcome to staff and visitors.
- They will also make outbound calls, send text messages and emails to potential customers and coordinate the flow of information and supplies to and from technicians.
Key Responsibilities:
- Answering phones, creating jobs and offering a warm welcome to staff and visitors.
- Making outbound calls, sending text messages and emails to potential customers.
- Coordinating the flow of information and supplies to and from technicians.
- Maintaining inventory of office supplies to ensure smooth daily operations.
Qualifications & Requirements:
- Providing excellent customer service and sales support in an office setting.
- Strong written and verbal communication skills.
- Knowledge of computer systems and software.
- Excellent ability to multi-task through systems and applications, accessing multiple screens and tabs.
We offer a competitive salary of $45,000 per annum, benefits including 401K matching, paid time off and growth opportunities.
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