BCP Field Service Coordinator

4 weeks ago


Dallas, Texas, United States Holt Group Inc Full time
Job Summary:

The BCP Field Service Coordinator is responsible for prioritizing and scheduling all field service work in the assigned area of responsibility. This role requires excellent communication and organizational skills to ensure seamless coordination with field technicians, customers, and internal stakeholders.

Key Responsibilities:
  • Prioritize and schedule all BCP field service work in the assigned area of responsibility
  • Establish and maintain effective communication with field technicians, customers, and internal stakeholders
  • Monitor and coordinate field service work to ensure timely completion and high-quality results
  • Collaborate with the Field Service Manager to ensure alignment with departmental objectives and customer expectations
  • Provide exceptional customer service and ensure customer satisfaction
Requirements:
  • High School diploma or equivalent preferred
  • Five plus years direct CAT Service experience or seven-plus years industry experience in heavy equipment
  • Excellent communication, organizational, and time management skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills


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