Help Desk Specialist
3 days ago
At ABBTECH Professional Resources, we are seeking a highly skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing remote technical support to customers, troubleshooting and resolving technical issues, and delivering exceptional customer service.
Key Responsibilities:- Provide remote technical support to customers via phone, email, and chat
- Troubleshoot and resolve technical issues with desktop and laptop computers, software applications, and hardware
- Deliver exceptional customer service and ensure customer satisfaction
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and advancements
- 1-2 years of experience in a similar role
- Excellent customer service skills
- Strong technical skills, including knowledge of operating systems, hardware, and software
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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