Commercial HVAC Service Account Manager

3 days ago


Waipahu, Hawaii, United States Carrier Full time
Job Title: Commercial HVAC Service Account Manager About the Role: As a Commercial HVAC Service Account Manager at Carrier, you will be responsible for pursuing opportunities for projects and service agreements to help keep our customers operating efficiently, while pursuing larger opportunities that help our customers modernize their HVAC systems and improve operating efficiency. Key Responsibilities:
  • Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs, modernizations, and system replacement)
  • Create and maintain Sales Territory and Account plans
  • Present at industry events to develop new and existing customer relationships and opportunities
  • Promote Carrier value propositions linking customer objectives to Carrier solutions
  • Utilize CRM to manage customer interactions, activities, and opportunity pipeline
Desired Capabilities:
  • Able to learn Carrier products/solutions and present them with credibility
  • Experienced in identifying and qualifying prospective Carrier customers
  • Able to maintain customer relationships and build share value for account growth
  • Able to develop and propose technical repair opportunities
  • Able to identify and articulate the value of Carrier offerings and how they map to customer needs
  • Able to understand Customer purchasing processes and adapt selling style to match
  • Possessing highly effective presentation and communication skills
  • Able to manage multiple demands on your time and prioritize for best outcomes
  • Having a bias toward customer service and fast response to customer requests
  • Able to consistently achieve sales performance metrics and annual sales targets
  • Able to negotiate service agreement renewals effectively
Required Qualifications:
  • 2+ Years of B2B technical sales experience
  • High School Diploma/ GED
  • Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs / platforms
  • Ability to pass a MVR background check
  • Ability to travel up to 80% within in assigned territory
Preferred Qualifications:
  • Extremely comfortable operating in a technical environment utilizing Microsoft based computer software.
  • Ideal candidate will be located in Western Oregon
  • Demonstrated experience in the HVAC industry
  • Bachelor's degree preferred
  • Demonstrated written, verbal and presentation skills to develop effective proposals and customer-facing correspondence
  • Ability to develop and maintain relationships with internal and external customers and peers
  • Ability to sell directly to end user prospects and customers
  • Demonstrated experience in selling service agreements
  • Ability to introduce others to cross sell and upsell to expand existing customer / contact base
  • Ability to work in a highly team-oriented and dynamic environment
Pay Range: $92,856 - $130,206 Annually

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