Commercial HVAC Service Account Manager
3 days ago
- Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs, modernizations, and system replacement)
- Create and maintain Sales Territory and Account plans
- Present at industry events to develop new and existing customer relationships and opportunities
- Promote Carrier value propositions linking customer objectives to Carrier solutions
- Utilize CRM to manage customer interactions, activities, and opportunity pipeline
- Able to learn Carrier products/solutions and present them with credibility
- Experienced in identifying and qualifying prospective Carrier customers
- Able to maintain customer relationships and build share value for account growth
- Able to develop and propose technical repair opportunities
- Able to identify and articulate the value of Carrier offerings and how they map to customer needs
- Able to understand Customer purchasing processes and adapt selling style to match
- Possessing highly effective presentation and communication skills
- Able to manage multiple demands on your time and prioritize for best outcomes
- Having a bias toward customer service and fast response to customer requests
- Able to consistently achieve sales performance metrics and annual sales targets
- Able to negotiate service agreement renewals effectively
- 2+ Years of B2B technical sales experience
- High School Diploma/ GED
- Must be able lift/carry 20 lbs, climb ladders/stairs, and be comfortable working on roofs / platforms
- Ability to pass a MVR background check
- Ability to travel up to 80% within in assigned territory
- Extremely comfortable operating in a technical environment utilizing Microsoft based computer software.
- Ideal candidate will be located in Western Oregon
- Demonstrated experience in the HVAC industry
- Bachelor's degree preferred
- Demonstrated written, verbal and presentation skills to develop effective proposals and customer-facing correspondence
- Ability to develop and maintain relationships with internal and external customers and peers
- Ability to sell directly to end user prospects and customers
- Demonstrated experience in selling service agreements
- Ability to introduce others to cross sell and upsell to expand existing customer / contact base
- Ability to work in a highly team-oriented and dynamic environment
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