Customer Service Representative

4 weeks ago


Lake Zurich, Illinois, United States The UPS Store Full time
Customer Service Associate

We are seeking a skilled Customer Service Associate to join our team at The UPS Store. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.

Responsibilities:
  • Process domestic shipments and returns, adhering to all procedures and protocols.
  • Offer assistance with faxing, sorting mail, and other customer-related tasks.
  • Provide friendly and helpful support to customers, ensuring their satisfaction and loyalty.
Qualifications:
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Ability to lift packages up to 40 lbs and stand for several hours at a time.
  • Strong problem-solving skills and ability to work in a fast-paced environment.


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