Customer Service Associate

3 weeks ago


Lake Zurich, Illinois, United States State Farm Insurance Full time

Customer Service Representative Job Description

At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:

  • Providing exceptional customer service and support to our policyholders
  • Assisting with policy inquiries, changes, and cancellations
  • Processing policy applications and renewals
  • Handling billing and payment inquiries
  • Resolving customer complaints and issues in a professional and efficient manner
  • Collaborating with team members to ensure customer satisfaction
  • Maintaining accurate customer records and updating information as needed
  • Staying up-to-date on industry trends and changes in insurance policies

We're looking for a motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a team player with excellent communication skills and a strong work ethic, we'd love to hear from you.



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