Cafe Operations Manager
6 days ago
At feine coffee, we're passionate about creating a welcoming atmosphere where our customers can connect with our community. As a Cafe Manager, you'll play a vital role in ensuring our cafes run smoothly, providing exceptional customer service, and promoting cultural engagement.
Key Responsibilities:- Manage Daily Operations: Oversee the day-to-day activities of our cafes, ensuring seamless execution of our service standards.
- Lead the Team: Hire, train, and develop a talented team of baristas and cafe staff, fostering a positive and inclusive work environment.
- Customer Service: Deliver exceptional customer experiences, resolving issues promptly and ensuring our guests feel valued and appreciated.
- Inventory Management: Monitor and control inventory levels, ensuring we have the right products in stock to meet customer demand.
- Marketing and Events: Collaborate with our marketing team to develop and execute events, promotions, and social media campaigns that drive sales and engagement.
- Experience: 2+ years of management experience in a coffee shop or cafe environment.
- Skills: Excellent customer service, leadership, and communication skills, with the ability to multitask and work in a fast-paced environment.
- Education: High school diploma required; degree in hospitality, business, or a related field preferred.
- Competitive Salary: A competitive salary and benefits package, including employee discounts and paid time off.
- Opportunities for Growth: A dynamic and supportive work environment that encourages professional growth and development.
We're an equal opportunity employer, committed to building a diverse and inclusive team that reflects the communities we serve. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we'd love to hear from you
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