Identity Verification Specialist
2 weeks ago
We are seeking a highly skilled Identity Enrollment Specialist to join our team at Insight Global. As a key member of our telecommunication client's team, you will play a crucial role in ensuring the smooth execution of identity verification processes.
Key Responsibilities:
- Provide exceptional customer service to employees undergoing identity verification
- Supervise and monitor the verification process in real-time, ensuring accuracy and efficiency
- Collaborate with HR and Compliance teams to provide regular status updates and escalate any issues
- Work closely with employees to resolve any verification-related concerns
Requirements:
- Previous experience working as an enrollment agent or in a similar role
- Intermediate or advanced knowledge of GSuite (Docs/Sheets/Slides/GoogleMeet)
- Excellent written and oral communication skills
- Ability to work with sensitive and confidential employee information
About Insight Global:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.
We are dedicated to providing a workplace where everyone feels valued, respected, and empowered to succeed. If you are passionate about delivering exceptional customer service and ensuring the accuracy of identity verification processes, we encourage you to apply for this exciting opportunity.
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