Identity Enrollment Specialist
2 months ago
Job Summary: We are seeking an experienced Identity Enrollment Specialist to join our team at Insight Global. As an Identity Enrollment Specialist, you will play a critical role in ensuring the smooth operation of our identity verification process.
Key Responsibilities:
- Supervise and monitor employees as they complete the identity verification process, ensuring compliance with company policies and procedures.
- Provide exceptional customer service to employees and stakeholders, addressing any concerns or issues that may arise during the verification process.
- Collaborate with HR and Compliance teams to provide regular status updates, reporting data, and escalating any issues or unsuccessful identity proofing.
- Work closely with employees to ensure they have the necessary tools and resources to complete the verification process efficiently.
- Develop and maintain relationships with internal stakeholders to ensure seamless communication and coordination.
Requirements:
- Previous experience working as an enrollment agent or in a similar role.
- Previous experience working with HR platforms, such as PeopleSoft or Workday.
- At least 3 years of experience working in Human Resources or Customer Service.
- Intermediate or advanced knowledge of GSuite (Docs, Sheets, Slides, GoogleMeet).
- Experience working with sensitive and confidential employee information.
- Excellent written and oral communication skills.
What We Offer:
- A dynamic and inclusive work environment where diversity and inclusion are valued.
- A commitment to creating a workplace where everyone can bring their full, authentic selves.
- A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional growth and development, including training and education programs.
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