Identity Enrollment Specialist

2 months ago


Basking Ridge, New Jersey, United States Insight Global Full time

Job Summary: We are seeking an experienced Identity Enrollment Specialist to join our team at Insight Global. As an Identity Enrollment Specialist, you will play a critical role in ensuring the smooth operation of our identity verification process.

Key Responsibilities:

  • Supervise and monitor employees as they complete the identity verification process, ensuring compliance with company policies and procedures.
  • Provide exceptional customer service to employees and stakeholders, addressing any concerns or issues that may arise during the verification process.
  • Collaborate with HR and Compliance teams to provide regular status updates, reporting data, and escalating any issues or unsuccessful identity proofing.
  • Work closely with employees to ensure they have the necessary tools and resources to complete the verification process efficiently.
  • Develop and maintain relationships with internal stakeholders to ensure seamless communication and coordination.

Requirements:

  • Previous experience working as an enrollment agent or in a similar role.
  • Previous experience working with HR platforms, such as PeopleSoft or Workday.
  • At least 3 years of experience working in Human Resources or Customer Service.
  • Intermediate or advanced knowledge of GSuite (Docs, Sheets, Slides, GoogleMeet).
  • Experience working with sensitive and confidential employee information.
  • Excellent written and oral communication skills.

What We Offer:

  • A dynamic and inclusive work environment where diversity and inclusion are valued.
  • A commitment to creating a workplace where everyone can bring their full, authentic selves.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional growth and development, including training and education programs.


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