Identity Verification Specialist

4 weeks ago


Basking Ridge, New Jersey, United States Insight Global Full time
About the Role

We are seeking a highly skilled Identity Enrollment Specialist to join our team at Insight Global. As a key member of our organization, you will play a critical role in ensuring the smooth execution of our identity verification process.

Key Responsibilities
  • Supervise and monitor employees as they complete the identity verification process, providing exceptional customer service and support.
  • Collaborate with HR and Compliance teams to provide regular status updates, reporting data, and escalating any issues or unsuccessful identity proofing.
  • Work closely with employees via video conference to supervise and perform real-time monitoring of the verification process, including biometric/document captures and data entry into the verification software.
Requirements
  • Previous experience working as an enrollment agent.
  • Previous experience working with HR platforms (e.g., PeopleSoft, Workday).
  • At least 3 years of experience working in Human Resources or Customer Service roles.
  • Intermediate or advanced knowledge of GSuite (Docs, Sheets, Slides, GoogleMeet).
  • Experience working with sensitive and confidential employee information.
  • Excellent written and oral communication skills.
About Insight Global

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to. com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .



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