Current jobs related to Customer Engagement Specialist - Los Angeles, California - Arcanium


  • Los Angeles, California, United States Los Angeles Regional Food Bank Full time

    Job Title: Volunteer Engagement & College Partnerships SpecialistJob Summary:The Los Angeles Regional Food Bank is seeking a highly motivated and organized Volunteer Engagement & College Partnerships Specialist to support volunteer management, engagement, and partnership development with local colleges and universities. This role will provide programmatic...


  • Los Angeles, California, United States KPI Group Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Engagement Associate. This role will play a critical part in promoting our wireless access programs to the Los Angeles community and ensuring that our customers receive exceptional support.Key ResponsibilitiesDevelop and implement outreach strategies...


  • Los Alamitos, California, United States Code Ninjas Full time

    Position Title: Customer Engagement Specialist Job Overview This is a part-time role with the following schedule: Weekdays from 2 PM to 7 PM and Saturdays from 9:30 AM to 2 PM. Availability for additional hours during special events is required. About Us Code Ninjas is the leading kids coding franchise in the nation, where children aged 5-14 learn coding...


  • Los Angeles, California, United States Seasoned recruitment Full time

    Job DescriptionWe are seeking a dedicated Provider Engagement Specialist to establish and nurture relationships with healthcare providers to ensure high-quality care for our PACE participants.Key Responsibilities:Cultivate strong connections with primary care physicians, specialists, and healthcare providers.Organize and lead meetings, outreach events, and...


  • Los Angeles, California, United States Otsuka Full time

    Job SummaryOtsuka America Pharmaceutical, Inc. is seeking a highly skilled and experienced Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our customer engagement team, you will be responsible for delivering a higher quality experience to patients, caregivers, and healthcare providers through a unified focus among...


  • Los Angeles, California, United States Sabel Systems Technology Solutions LLC Full time

    About the RoleSabel Systems Technology Solutions, LLC is seeking a highly skilled Customer Engagement Manager to join our team. As a key member of our Digital Engineering Environment team, you will be responsible for facilitating rapid and effective onboarding/training of new users on Spacestation.Key ResponsibilitiesParticipate or lead Ask Me Anything...


  • Los Angeles, California, United States Guayaki Yerba Mate Full time

    Job Title: Community Engagement SpecialistWe're seeking a Community Engagement Specialist to help elevate the Ambacebador community. This is a remote and part-time position, working up to 20 hours a week and you may work evenings and weekends. You'll report to the Ambacebador Community Manager.Key Responsibilities:Assessing community members and taking...


  • Los Angeles, California, United States lululemon Full time

    Job SummaryThe Community Specialist is responsible for executing the store's community strategy, which includes engaging with the community through relationship building, events, and other activities. They develop and sustain local key relationships with lululemon Ambassadors and other relevant and influential community partners, providing synergistic value....


  • Los Angeles, California, United States PetSmart Full time

    About Our StorePetSmart is a leading pet retailer with a passion for delivering exceptional customer experiences. As a Customer Engagement Manager, you will play a key role in driving sales growth and customer satisfaction in our stores.About Your RoleIn this role, you will be responsible for leading a team of retail and pet care associates to deliver a...


  • Los Angeles, California, United States PetSmart Full time

    About Our StoreAt PetSmart, we're passionate about creating a welcoming environment for pet parents and their furry friends. As a Customer Engagement Manager, you'll play a vital role in ensuring our stores run smoothly and efficiently.About Your RoleAs a key member of our Department Management team, you'll be responsible for leading the store team in the...


  • Los Angeles, California, United States Roof Repair Specialist Full time

    Job OverviewWe are seeking a skilled Roofing Technical Services Specialist to join our team at Roof Repair Specialist. As a key member of our team, you will be responsible for diagnosing and repairing complex roofing issues, ensuring the highest level of quality and customer satisfaction.Key Responsibilities:Conduct thorough inspections of residential,...


  • Los Angeles, California, United States Los Angeles Regional Food Bank Full time

    Job SummaryWe are seeking a highly motivated and organized Volunteer Engagement & College Partnerships Specialist to join our team at the Los Angeles Regional Food Bank. This role will be responsible for supporting volunteer management, engagement, and partnership development with local colleges and universities.Key ResponsibilitiesProvide programmatic and...


  • Los Angeles, California, United States Downtown Women's Center Full time

    About the RoleWe are seeking a highly skilled and compassionate Specialist - Peer to join our team at Downtown Women's Center. As a Specialist - Peer, you will play a critical role in providing culturally responsive services to women and gender-expansive individuals experiencing homelessness.Key ResponsibilitiesEngage with women and gender-expansive...


  • Los Angeles, California, United States Otsuka Full time

    Job Title: Pharmaceutical Sales Customer EngagementOtsuka America Pharmaceutical, Inc. is seeking a highly motivated and experienced Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our sales team, you will be responsible for engaging with healthcare professionals, developing and executing customer engagement...


  • Los Angeles, California, United States Los Angeles Regional Food Bank Full time

    Job SummaryWe are seeking a highly motivated and organized Volunteer Engagement and Partnerships Specialist to join our team at the Los Angeles Regional Food Bank. This role will be responsible for supporting volunteer management, engagement, and partnership development with local colleges and universities.Key ResponsibilitiesProvide programmatic and...


  • Los Angeles, California, United States Pair Team Full time

    About Pair TeamWe're on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.We care for the highest-need Medicaid recipients through a community-led, virtual care model. Our team addresses not just clinical needs, but also health-related social needs such as housing instability and food access. We partner...


  • Los Angeles, California, United States Roof Repair Specialist Full time

    Job DescriptionWe are seeking a skilled Roofing Technical Services Representative to join our team at Roof Repair Specialist. As a leading roofing company in LA county, we require someone with extensive experience in roofing and construction to help with leak detection and repair on customer projects.This role demands a combination of technical expertise and...


  • Los Angeles, California, United States gateB Consulting, Inc. Full time

    Job Title: Customer Service and Success SpecialistAt gateB Consulting, Inc., we are seeking a highly skilled Customer Service and Success Specialist to join our team. This role combines technical service support with a strategic focus on nurturing customer relationships, solving complex problems, and driving customer engagement.Key Responsibilities:Provide...


  • Los Angeles, California, United States Punchcard Full time

    We're seeking a highly skilled Community Manager to join our marketing team at codeSpark. As a key member of our team, you will be responsible for fostering and growing our community through support, content, and events. Your primary focus will be on creating engaging content strategies around new product launches, planning and executing community events,...


  • Los Angeles, California, United States Otsuka Full time

    Job Title: Pharmaceutical Sales Customer EngagementOtsuka America Pharmaceutical, Inc. is seeking a highly skilled Pharmaceutical Sales Customer Engagement professional to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer engagement experiences to healthcare providers, patients, and caregivers.Key...

Customer Engagement Specialist

2 months ago


Los Angeles, California, United States Arcanium Full time
ABOUT ARCANIUM

Arcanium is a cutting-edge messaging and productivity platform tailored for creative professionals. Our mission is to enhance collaboration among artists, content creators, and industry experts. We pride ourselves on fostering a vibrant workplace that inspires innovation and creativity.

Key Responsibilities:
  • Establish and nurture robust relationships with key clients and stakeholders, acting as their main point of contact.
  • Conduct regular assessments to gauge client satisfaction, pinpoint areas for enhancement, and propose effective solutions.
  • Facilitate product demonstrations and guide new users through the onboarding process.
  • Oversee the integration of our platform with client teams to ensure seamless operations.
  • Lead on-site and off-site promotional activities, including trade shows, to enhance brand visibility and client engagement.
  • Address customer inquiries through various channels, ensuring timely responses.
  • Resolve customer complaints and issues to their satisfaction.
  • Encourage in-app engagement by testing innovative user interaction strategies.
  • Establish a feedback mechanism to relay the customer’s voice to the broader business and drive improvement initiatives.
  • Collaborate closely with Product and Quality Assurance teams to report issues and advocate for enhancements.
  • Analyze customer data to support informed business decisions.
  • Enhance processes and procedures to ensure operational efficiency and flexibility.
  • Manage internal and external data projects and resources.
  • Represent the product at various events as required.
Skills and Qualifications:
  • 2-3 years of experience in account management, customer success, or related fields.
  • Strong project management and customer service skills, with proficiency in spreadsheet applications.
  • Proven ability to collaborate across multiple teams.
  • Demonstrated ownership and accountability in previous roles.
  • Experience in identifying program gaps and implementing creative solutions.
  • Ability to anticipate client needs and respond proactively.
  • High school diploma required; associate degree preferred.
  • Experience with trade shows is a plus.
  • Familiarity with customer support platforms is advantageous.
  • High emotional intelligence to manage diverse interactions effectively.
  • Excellent communication skills to convey ideas clearly and persuasively.
  • Ability to receive feedback constructively while maintaining a positive outlook.
  • Exceptional organizational skills to juggle multiple tasks and projects.
  • Strong problem-solving abilities to address challenges efficiently.
  • Self-motivated with the capability to drive initiatives independently.
  • Comfortable in a hybrid work environment with regular on-site presence.
Preferred Background:
  • Experience in fast-paced environments such as tech startups or customer-facing roles.
  • Familiarity with data analysis and reporting techniques.
  • Undergraduate degree preferred; relevant experience valued over advanced degrees.
  • Professional interaction with high-profile individuals is a plus.
  • Resilience in handling rejection or constructive criticism.
Company Culture:
  • Collaborative and flat organizational structure, encouraging contributions from all team members.
  • Dynamic and fast-paced environment that requires adaptability and quick learning.
  • Design-focused with a strong emphasis on user experience and aesthetics.
  • Encouragement of creative pursuits that resonate with our audience.
  • Ability to manage multiple roles and responsibilities effectively.