Concierge

4 days ago


Orlando, Florida, United States Westgate Resorts Full time

{"h1": "Concierge Agent Job Description", "p": "At Westgate Resorts, we are seeking a skilled Concierge Agent to provide exceptional guest services and create unforgettable experiences for our visitors.

As a Concierge Agent, you will be the face of our resort, responsible for making dining reservations, securing event tickets, and assisting guests with various local attractions and events.

Key Responsibilities:

* Provide personalized guest services, including making dining reservations, securing event tickets, and arranging sightseeing tours
* Offer information about shopping areas, dining options, nightlife hotspots, and recreational destinations
* Assist guests with luggage and mail, ensuring prompt delivery and utmost care
* Fulfill various guest requests, including picking up and delivering items, running errands, and managing unique or challenging requests
* Arrange for interpreters or translators when patrons require language-related services

Requirements:

* Ability to stand for extended periods and work a flexible schedule, including weekends and holidays
* Strong written and verbal communication skills, with the ability to interact with all levels of team members and guests
* Occasional carrying and lifting of items up to 25 pounds
* Westgate Resorts is a smoke and tobacco-free workplace

Why Work with Us:

* Comprehensive health benefits, including medical, dental, and vision
* Paid Time Off (PTO) and paid holidays
* 401K with generous company match
* Daily Pay benefit
* Family benefits, including pregnancy, parental leave, and adoption assistance
* Wellness Programs and Flexible Spending Accounts
* Tuition Assistance and Military Leave
* Employee Assistance Program (EAP) and Life, Disability, Accident, Critical Illness & Hospital Insurance

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other protected status under federal, state, or local law.

If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [insert email] with the job title and the location of the position for which you are applying.", "lang_code": "en"}



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