RN, RTMC Virtual Care Coordinator
2 weeks ago
Inpatient Care Managers are Registered Nurses who independently ensure patients are admitted to the correct level of care for accurate billing and reimbursement. They provide quality, cost-effective clinical coordination/care management in acute care and emergency care settings. Inpatient Care Managers assess patients' needs, develop, and implement plans of care for transitions across care settings. They also serve as expert consultants and educators for physicians and other healthcare team members for discharge and transitional care, coordination of internal and community resources, and support the evaluation and improvement of systems of care to support the optimal utilization of healthcare resources, while maintaining quality of patient care.
Key Responsibilities:- Coordinate post-discharge patient care needs to ensure timely and effective discharge of routine and complex patients from the hospital setting.
- Independently and proactively complete and document patient assessments, which are thorough, timely, age-appropriate, and reflect psychosocial support systems, care needs, health plan benefits, and level of care determinations for hospitalized patients.
- Coordinate and communicate with patients, families, and the healthcare team to develop mutually agreeable plans of care that optimize the use of resources to support individual patients' needs.
- Facilitate resolution of issues that present barriers to safe transfers through the use of patient/team care conferences to ensure efficient transition to a lower level of care and to ensure patients/families receive the right care at the right time, enhancing quality and utilization of resources.
- Ensure systematic and ongoing contact with interdisciplinary staff and continuing care services to ensure safe transition of patients across care settings.
- In collaboration with the interdisciplinary healthcare team, ensure regulatory and compliance standards are met.
- Perform duties as requested.
- Minimum of two years combined RN experience in Med/Surg (hospital acute care), ICU (hospital acute care), Emergency Department, Home Health, Skilled Nursing Facilities, Hospice, Long Term Acute Care, Inpatient Rehab, and Utilization Management.
- Successful completion of an RN program by date of hire.
- High School Diploma or General Education Development (GED) required.
- Registered Nurse License (Washington) within 6 months of hire OR Compact License: Registered Nurse within 6 months of hire.
- Registered Nurse License (Oregon) within 6 months of hire.
- Basic Life Support within 3 months of hire.
- Demonstrated ability to interrelate with physicians, nurses, support staff, and patients in an interdisciplinary approach.
- Demonstrated ability to work as part of a team and work as a constant patient advocate.
- Basic physical, psychosocial, functional assessment skills.
- Familiar with care process related to discharge and transitional facilities and services.
- Thorough knowledge of principles of teaching and delegation, assessment skills, and care planning, and appropriate utilization of acute hospital, long-term care, and home care resources.
- Able to develop concise and thorough documentation of patient clinical assessment and care needs.
- Highly effective problem-solving, written and verbal communication, customer service, organizational, and time management skills.
- Ability to effectively provide culturally competent care.
- Ability to navigate conflict in high-pressure situations.
- Ability to use fixed and mobile technological devices.
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