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Restaurant Operations Manager
1 month ago
WingStop - Saugus is seeking an experienced Restaurant General Manager to oversee the daily operations of our store, provide exceptional customer service and proactively manage the front- and back-of house team. The ideal candidate is focused on excellent customer service and operational results, with a passion for growing the business and developing their team.
About UsWe're looking for candidates who are hungry for success and eager to grow their careers at the ground level with a unique, fast casual restaurant.
Job SummaryThe primary role of the Restaurant General Manager is to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service and proactively manage the front- and back-of house team.
Responsibilities- Manage the daily operations of the store, including labor management, store operations, and guest relations.
- Ensure exceptional customer service and maintain a positive reputation for WingStop - Saugus.
- Proactively manage the front- and back-of house team, including hiring, training, and development.
- Monitor and improve operational results, including sales growth, profitability, and customer satisfaction.
- A minimum of 2 years of previous food service, retail, or restaurant supervisory experience.
- Food Handler Certification required.
- 24 months experience using a computer and register (POS) system.
- Available to work flexible hours that may include mornings, evenings, weekends, late nights and/or holidays.
- Competitive Pay: $65,000 - $80,000 per year, depending on experience.
- Bonuses: Opportunities for bonuses based on performance.
- Free Meals: Free meals while on shift.
- Benefits: Comprehensive benefits package, including health insurance, dental insurance, and vision insurance.
- Excellent Opportunities for Advancement: Opportunities for career advancement within WingStop - Saugus.
Prior experience as a restaurant general manager, catering manager, operations manager, supervisor, shift lead, or assistant general manager is helpful but not required.
