Senior Director of Trust and Safety Operations

5 days ago


Brooklyn, New York, United States Etsy Full time
About the Role:
This position focuses on financial loss from fraud across a two-sided marketplace. Your organization includes teams: Fraud, Account Security, Merchant Risk and Recovery.

Your key responsibilities include:
  1. Develop ongoing strategies to quickly and efficiently identify and remove high-risk and fraudulent sellers from the marketplace, minimizing negative impact to Etsy and our buyers.
  2. Build and cultivate an impactful internal team of 50+ people.
  3. Set the vision and strategy for your team and oversee employee performance, implementing, managing, and reporting through metrics and key performance indicators.


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