Senior Director of Trust and Security

2 days ago


Brooklyn, New York, United States Etsy Full time

Do you have a passion for preventing financial loss from fraud? We are seeking a Senior Director of Risk and Fraud to join our Trust and Safety Organization at Etsy. In this role, you will be responsible for developing and implementing strategies to prevent financial loss from fraud across a two-sided marketplace.

About the Company

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. Our team's work is woven through almost all of Etsy's initiatives and central to Etsy's trusted brand.

Key Responsibilities

This full-time position reports to the Vice President of Trust & Safety and requires your presence in Etsy's Brooklyn Office once or twice per week depending on your proximity to the office. The salary for this role is estimated at $180,000 - $220,000 per year, based on location and experience.

You will be responsible for setting the vision and strategy for your team and overseeing employee performance. You will also develop and oversee outsourced components of the work, including third-party integrations.

The ideal candidate will have ~12+ years of leadership experience in risk, fraud, or payments, demonstrating deep subject matter expertise in fraud with a proven ability to apply that expertise in a two-sided marketplace. They will also have a successful track record leading large operational organizations specializing in payments risk, account abuse, customer support, and/or strategy.

  • Must have strong analytical and problem-solving skills, with the ability to think critically and strategically.
  • Able to collaborate effectively with cross-functional teams, including Product, Engineering, and Analytics.
  • Experience with automated detective controls and risk-based decision-making.


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