Clinical Liaison Specialist

7 days ago


Harrisburg, Pennsylvania, United States Aveanna Healthcare LLC Full time
Job Title: Clinical Liaison Support

At Aveanna Healthcare LLC, we are seeking a highly skilled and compassionate Clinical Liaison Support to join our clinical sales team. This role is an exciting opportunity to work with our referral sources, discharge planners, providers, clients, and their families to ensure a smooth transition to home-based care for enteral nutrition and other medical supplies.

Key Responsibilities:
  • Meet with providers on a daily basis to process referrals and ensure patients receive the necessary care.
  • Check on the status of new and existing patients, provide instructions on pumps, and ensure patient and/or caregiver knows what to expect while on service.
  • Complete documentation for new patient referrals and work with the patient care team to ensure all necessary paperwork is in place.
  • Respond to patient questions and concerns, assess patient needs, status, and tolerance issues, and make recommendations as indicated or requested.
  • Interface with physicians, dietitians, and case managers to clarify and manage patients' home feeding regimens.
  • Respond and follow up with revenue and patient care requests, including insurance issues, medical eligibility, and clinical information for authorizations.
  • Assist with special projects as assigned and provide education and/or deliver supplies to patient homes upon request.
Requirements:
  • Current RD or DTR license/credentials in the state or states where you will be working.
  • Knowledge and understanding of compliance with adherence to regulations.
  • Associate or Bachelor degree from a state-accredited program.
  • Ability and willingness to travel locally.
Preferred Qualifications:
  • 1-2 years of clinical experience preferred but not required.
Physical Requirements:
  • Must be able to speak, write, read, and understand English.
  • Frequent lifting, caring, pushing, and pulling of up to 25 pounds.
  • Occasional lifting, caring, pushing, and pulling of up to 50 pounds.
  • Prolonged walking, standing, bending, kneeling, reaching, twisting.
  • Must be able to sit and climb stairs.
  • Must have visual and hearing acuity.
  • Frequent lifting and repositioning of patients.
  • Repeated or prolonged standing, bending, kneeling, twisting, and occasional climbing of stairs.
  • Agility and strength sufficient to handle patients and equipment without assistance.
  • Must be able to appropriately respond physically and psychologically to emergency situations in the home or during transport.
Work Environment:
  • Performs duties in an office environment during agency operating hours.
  • Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions.
  • Possible exposure to blood, bodily fluids, and infectious diseases.


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