Retail Sales Associate

5 days ago


Newport News, Virginia, United States GPM Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate. As a key member of our nighttime sales crew, you will be responsible for providing exceptional service to our customers while working in a fast-paced and dynamic environment.

Key Responsibilities

  • Customer Service Expertise: Provide warm and welcoming customer greetings, ensuring a positive shopping experience for all customers.
  • Cash Handling and Operations: Master the art of ringing up customer sales using an electronic cash register, ensuring accurate transactions and managing cash refunds and exchanges.
  • Shift Change and Inventory Management: Play a crucial role in the shift change process by expertly counting money at the beginning and end of each shift, and maintaining accurate inventory levels.
  • Specialty Product Processing: Utilize special equipment to process a variety of specialty products, including money orders, credit card purchases, checks, and lottery sales and redemptions.
  • Age Verification and ID Checks: Enforce age restrictions responsibly by checking identifications for restricted sales.
  • Stock Management and Sanitization: Maintain a clean and organized store environment by sanitizing all equipment and areas, and keeping shelves stocked and ready for customers.
  • Vendor Deliveries and Stock Rotation: Check in vendor deliveries according to company guidelines, and ensure shelves are stocked, rotated, and front-faced.
  • Bad Merchandise Resolution: Tackle challenges head-on by completing the bad merchandise form, contributing to the overall operational excellence.
  • Adaptable and Flexible: Embrace variety and assume other duties and responsibilities as assigned to accommodate store operational needs.

Requirements

  • Age Requirement: Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
  • Personable and Positive: You have a friendly demeanor and a knack for making people feel welcome.
  • Detail-Oriented: You notice the little things that make a big difference in a customer's experience.
  • Reliable and Responsible: You're punctual, trustworthy, and take pride in your work.
  • Flexible: You're adaptable and ready to take on a variety of tasks in our fast-paced environment.

Benefits

For information on benefits offered, please click on the hyperlink below.

Equal Opportunity Employer

GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.

This Organization Participates in E-Verify



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