Contact Center Scheduling Analyst

Contact Center Scheduling AnalystThis role is responsible for maintaining Contact Center scheduling for phone and chat agents. The incumbent will utilize the workforce management tool to forecast staffing needs and assign employees appropriately across available shifts to ensure proper coverage and meet department standards.Key Responsibilities:Produces...

Job SummaryThis role is responsible for maintaining Contact Center scheduling for phone and chat agents. The incumbent will utilize the workforce management tool to forecast staffing needs and assign employees appropriately across available shifts to ensure proper coverage and meet department standards.Key ResponsibilitiesProduce weekly employee schedules in...

Job SummaryThis role is responsible for maintaining Contact Center scheduling for phone and chat agents. The incumbent will utilize the workforce management tool to forecast staffing needs and assign employees appropriately across available shifts to ensure proper coverage and meet department standards.Key ResponsibilitiesProduces weekly employee schedules...

Contact Center Quality Assurance AnalystWe are seeking a highly skilled Contact Center Quality Assurance Analyst to join our team at First National Bank. As a key member of our Quality Assurance team, you will play a critical role in ensuring that our customer service representatives provide exceptional service to our clients.Key Responsibilities:Monitor and...

Contact Center Quality Assurance AnalystJob Summary:We are seeking a highly skilled Contact Center Quality Assurance Analyst to join our team. As a key member of our Quality Assurance team, you will be responsible for monitoring and evaluating customer interactions to ensure that our representatives are providing exceptional service.Key...

Primary Office Location: Pittsburgh, Pennsylvania. Lead Contact Center Operations: Business Unit: Retail Operations Reports to: Director of Contact Center Operations Position Overview: This position is responsible for executing the contact center strategic plan, leveraging KPIs and reporting to ensure all supervisors and teams meet or exceed productivity and...

Job SummaryUPMC is seeking a Contact Center Specialist to support Groff Orthopaedics – UPMC. This full-time position will work 40 hours a week, Monday through Friday, with a schedule posted each week based on front office position and clinical demand.Key ResponsibilitiesProvide support for the Contact Center activities by serving as the first line of...

About the RoleABARTA Coca-Cola Beverages is a family-owned company that values diversity and individuality. We are seeking an HRIS Analyst to join our team, who will serve as the point of contact for employee and manager inquiries regarding HR systems.Key ResponsibilitiesProvide day-to-day support to Employee Central users for issues such as badge numbers,...

Job Title: Service Desk AnalystAbout the Role:We are seeking a highly skilled and motivated Service Desk Analyst to join our Technology Service Centre team in Pittsburgh, PA. As a Service Desk Analyst, you will be the first point of contact for BNY employees and contractors, providing technical support and resolving issues in a timely and professional...

About ABARTA Coca-Cola BeveragesABARTA Coca-Cola Beverages is a family-owned company that values diversity and individuality. We strive to be a visible and engaged partner to our customers and communities, and we believe that when our employees thrive, we thrive.Job SummaryWe are seeking an HRIS Analyst to serve as the point of contact for employee and...

About the RoleABARTA Coca-Cola Beverages is seeking a highly skilled HRIS Analyst to join our team. As the point of contact for employee and manager inquiries, you will provide timely and accurate information about our HR systems, including SAP's Employee Central, EC Payroll, and SuccessFactors.Key ResponsibilitiesProvide day-to-day support to Employee...

About the RoleABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company. We are a workplace that encourages...

About the RoleABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company.Job SummaryWe are seeking an HRIS...

About ABARTA Coca-Cola BeveragesABARTA Coca-Cola Beverages is a family-owned company that values diversity and individuality. We strive to be a visible and engaged partner to our customers and communities, and we believe that when our employees thrive, we thrive.Job SummaryWe are seeking an HRIS Analyst to serve as the point of contact for employee and...

About the RoleABARTA Coca-Cola Beverages is a family-owned company committed to being a visible, engaged partner to the customers and communities we serve. We value diversity and individuality and when you thrive, we thrive. ABARTA offers the perks of a large corporation with the personalized touch of a smaller company. We are a workplace that encourages...

Job Summary:This position is responsible for patient scheduling, registration, financial collections, and daily clerical support for the delivery of primary care to patients and families of Metro Community Health Center.Key Responsibilities:Provide exceptional customer service and build relationships with patients and their families.Create new patient...

Business Systems AnalystAt Mastech Digital, we are seeking a highly skilled Business Systems Analyst to join our team. As a Business Systems Analyst, you will play a critical role in managing multiple IT projects, working closely with project teams, management, and clients to determine project scope, objectives, and budget.Key Responsibilities:Manage...

Job SummaryAs a Client Services Analyst, you will be the first point of contact for technical support requests, providing timely and effective solutions to ensure maximum user uptime. Your expertise will include installation, upgrading, and troubleshooting of desktop software, hardware, and peripherals for students, faculty, staff, and research personnel.Key...

Job SummaryWe are seeking a highly skilled and detail-oriented Call Center Representative/Front Office Coordinator to join our team at Squirrel Hill Health Center. This individual will be responsible for providing exceptional customer service, scheduling appointments, and ensuring the smooth flow of information through our system.Key ResponsibilitiesAnswer...

Unlock Your Potential at European Wax CenterAre you a motivated and results-driven leader looking to take your career to the next level? Do you have a passion for the spa industry and a desire to empower your team to deliver exceptional guest experiences? If so, we invite you to join our team as a Center Manager at European Wax Center.Why European Wax...