Contact Center Scheduling Specialist

Contact Center Scheduling AnalystThis role is responsible for maintaining Contact Center scheduling for phone and chat agents. The incumbent will utilize the workforce management tool to forecast staffing needs and assign employees appropriately across available shifts to ensure proper coverage and meet department standards.Key Responsibilities:Produces...

Job SummaryThis role is responsible for maintaining Contact Center scheduling for phone and chat agents. The incumbent will utilize the workforce management tool to forecast staffing needs and assign employees appropriately across available shifts to ensure proper coverage and meet department standards.Key ResponsibilitiesProduces weekly employee schedules...

Contact Center Scheduling Analyst Job DescriptionJob Title: Contact Center Scheduling AnalystBusiness Unit: Retail OperationsReports to: Manager of Contact Center Applications and ReportingJob Summary: We are seeking a highly skilled Contact Center Scheduling Analyst to join our team. The successful candidate will be responsible for maintaining Contact...

Job SummaryUPMC is seeking a Contact Center Specialist to support Groff Orthopaedics – UPMC. This full-time position will work 40 hours a week, Monday through Friday, with a schedule posted each week based on front office position and clinical demand.Key ResponsibilitiesProvide support for the Contact Center activities by serving as the first line of...

Contact Center Quality Assurance AnalystWe are seeking a highly skilled Contact Center Quality Assurance Analyst to join our team at First National Bank. As a key member of our Quality Assurance team, you will play a critical role in ensuring that our customer service representatives provide exceptional service to our clients.Key Responsibilities:Monitor and...

Contact Center Quality Assurance AnalystJob Summary:We are seeking a highly skilled Contact Center Quality Assurance Analyst to join our team. As a key member of our Quality Assurance team, you will be responsible for monitoring and evaluating customer interactions to ensure that our representatives are providing exceptional service.Key...

Primary Office Location: Pittsburgh, Pennsylvania. Lead Contact Center Operations: Business Unit: Retail Operations Reports to: Director of Contact Center Operations Position Overview: This position is responsible for executing the contact center strategic plan, leveraging KPIs and reporting to ensure all supervisors and teams meet or exceed productivity and...

Job Summary:This position is responsible for patient scheduling, registration, financial collections, and daily clerical support for the delivery of primary care to patients and families of Metro Community Health Center.Key Responsibilities:Provide exceptional customer service and build relationships with patients and their families.Create new patient...

Unlock Your Potential at European Wax CenterAre you a motivated and results-driven leader looking to take your career to the next level? Do you have a passion for the spa industry and a desire to empower your team to deliver exceptional guest experiences? If so, we invite you to join our team as a Center Manager at European Wax Center.Why European Wax...

Key ResponsibilitiesAs a Specialist Pharmacist at the University of Pittsburgh Medical Center, you will be responsible for reviewing medication orders to ensure safe and effective indication, dose, route, and scheduled administration. This involves monitoring and evaluating medication orders, documenting all findings, and screening for Adverse Drug...

About the RoleWe are seeking a highly skilled and compassionate Medical Support Specialist (Plasma Center Nurse) to join our team at BioLife Plasma Services. As a key member of our plasma collection team, you will play a vital role in ensuring the safety and well-being of our donors.Key ResponsibilitiesDetermine donor eligibility to donate plasma, including...

Job SummaryWe are seeking a highly skilled and detail-oriented Call Center Representative/Front Office Coordinator to join our team at Squirrel Hill Health Center. This individual will be responsible for providing exceptional customer service, scheduling appointments, and ensuring the smooth flow of information through our system.Key ResponsibilitiesAnswer...

Exciting CRNA Opportunity at UPMC Outpatient Surgery CenterAre you a skilled Certified Registered Nurse Anesthetist looking for a challenging and rewarding career opportunity? Look no further than UPMC Outpatient Surgery Center in West Mifflin!About the RoleWe are seeking a highly motivated and experienced CRNA to join our dynamic team at UPMC Outpatient...

About the Role:As a Medical Support Specialist (Plasma Center Nurse) at BioLife Plasma Services, you will play a vital role in supporting plasma center operations. Your primary responsibility will be to determine donor eligibility, manage donor adverse events, review laboratory test results, and notify donors of unsuitable test results.Key...

Job Title: Insurance Verification SpecialistAt Metro Community Health Center, we are seeking a highly skilled Insurance Verification Specialist to join our team. As an Insurance Verification Specialist, you will play a critical role in ensuring that our patients receive the necessary medical, mental health, and dental services while verifying their insurance...

Job Summary:This position is responsible for providing exceptional patient service and support at Metro Community Health Center. The Patient Access Specialist will be the first point of contact for patients, handling scheduling, registration, and financial collections with a high level of accuracy and attention to detail.Key Responsibilities:Provide...

Job Title: Quality Assurance SpecialistOverviewThe Quality Assurance Specialist will evaluate work completed by Operations agents against program SOPs, WINs, business rules, and other program-related documents for adherence to expectations outlined in the documents.The Quality Assurance Specialist must be able to use objective decision-making and critical...

{"title": "Patient Service Specialist", "description": "OverviewWe are seeking a highly skilled and patient-focused Patient Service Specialist to join our team at NovaCare Rehabilitation in Bethel Park, Pittsburgh, PA. As a Patient Service Specialist, you will be the first point of contact for patients and will play a critical role in ensuring their...

Diagnostic Tech Specialist Job DescriptionUPMC is seeking a skilled Diagnostic Tech Specialist to join their St. Margaret Harmar Outpatient Center!This is a fast-paced outpatient surgery center with high volume orthopedic cases and frequent use of fluoroscopy. As a Diagnostic Tech Specialist, you will be responsible for performing imaging procedures at an...

Job SummaryThis position is responsible for providing exceptional patient service and support at the Metro Community Health Center. The Patient Access Specialist will be the first point of contact for patients, handling scheduling, registration, and financial collections with a high level of accuracy and attention to detail.Key ResponsibilitiesProvide...