IT Support Specialist
7 days ago
We are seeking a highly skilled IT Support Specialist to join our team at Ferno-Washington. The successful candidate will provide technical support to employees globally, troubleshoot hardware and software issues, and maintain network infrastructure.
Key Responsibilities- Provide technical support to employees via phone, email, or in-person
- Troubleshoot hardware and software issues, including network access and device troubleshooting
- Maintain network infrastructure, including system maintenance and security measures
- Document issues, solutions, and changes to IT systems
- Train users on new technologies and best practices
- Implement and maintain security measures to protect data and systems
- Communicate potential issues and share information with management and coworkers
- Two-yr college degree or appropriate Certification, minimum
- 5+ years IT Help Desk Experience, including supporting remote users
- Strong organizational skills
- Experience in personal computer hardware assembly and maintenance, software installation and troubleshooting, and peripheral device setup
- Familiarity with various operating systems and software applications, including Microsoft Office Windows-based products
Ferno-Washington offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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IT Support Specialist
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IT Support Specialist
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