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Operations Support Specialist II

2 months ago

Wilmington, Ohio, United States Cox Communications Full time
Company
Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Services Specialist II

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation
The hourly base pay rate is $23.75/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Overview

Cox Automotive is seeking a Business Services Specialist II to become a vital member of our Expedited Team within the Release Services Group.

Shift Schedule:
Monday - Friday, 8:30am - 5:00pm EST

The Business Services Specialist II role encompasses various responsibilities within a secured environment. This position requires individuals to manage documents with precision and efficiency, ensuring a seamless workflow across departments. Responsibilities may include receiving, sorting, scanning, batching, filing, pulling, validating, or releasing documents.

Key Responsibilities:
  • Efficiently manage documents to maintain a consistent workflow across departments.
  • Sort and image lender packets within a secure area.
  • Retrieve essential documents from a secured repository.
  • Authorize state documents as required.
  • Adhere to established procedures and compliance standards.
  • Perform additional duties as necessary.
  • Exhibit flexibility in scheduling, including potential mandatory overtime.
  • Demonstrate strong attention to detail, organizational skills, and the ability to work accurately and thoroughly.
Minimum Qualifications:
  • High School Diploma/GED with 3 years of relevant experience; or a combination of higher education and experience in a related field.
  • Proficient in Microsoft Word and Excel.
  • Strong interpersonal and collaborative skills to work effectively across teams.
Work Environment:
  • Ability to perform routine and repetitive tasks.
  • Capability to sit for extended periods.
  • Prolonged exposure to computer screens.
  • Variable shifts for Day, Evening, Part-Time, and Full-Time roles.
  • Ability to lift or push up to 35 pounds.
Disclaimer:
The above statements describe the general nature and level of work performed by individuals in this classification. They are not exhaustive lists of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Drug Testing
To be employed in this role, candidates must clear a pre-employment drug test. Cox Automotive maintains a drug-free workplace, prohibiting the possession, use, or influence of illegal drugs during work hours or on company property.

Benefits
Employees are eligible for a minimum of sixteen hours of paid time off each month and seven paid holidays annually. Additional paid time off may be available for bereavement, voting, jury duty, volunteering, military service, parental leave, and COVID-19 vaccination leave.

About Us
Cox Automotive is dedicated to transforming the automotive industry through innovative technology and exceptional service for drivers and dealers. Employees have the opportunity to work with renowned consumer brands and industry-leading companies while enjoying a supportive and people-centered workplace. Benefits may include health care insurance, retirement planning, and paid time off. For more details on available benefits, please visit our benefits page. Cox is an Equal Employment Opportunity employer, ensuring that all qualified applicants receive consideration for employment without regard to age, race, color, religion, national origin, sex, sexual orientation, gender identity, disability, veteran status, or any other characteristic protected by law. Reasonable accommodations are provided for qualified applicants or employees with disabilities, unless it would cause undue hardship.