Customer Support Specialist

2 weeks ago


Wilmington, Ohio, United States R+L Carriers Full time
Job Overview

Customer Support, Service Representative, Starting at $15.50 per hour

Full-Time, Monday - Friday, Flexible Shifts

Accrue 1 week of paid time off after 90 days of service

Join us and discover the difference at R+L Carriers

R+L Carriers is actively seeking Customer Support Representatives for our Service Center. The role involves managing incoming calls on a multi-line phone system, directing inquiries to the correct personnel, performing data entry, handling driver documentation, and supporting dispatch operations. Additional responsibilities may be assigned as needed by management.

Key Qualifications:
  • Strong multitasking abilities and a sense of urgency
  • Typing speed of at least 30 WPM with accuracy
  • Reliable and well-organized
  • Proficient in computer usage
  • Excellent communication and telephone skills


About R+L Carriers

R+L Carriers is a family-owned, privately held transportation company established in 1965. We specialize in providing exceptional service to the transportation and distribution sectors through efficient management and innovative solutions. Our company values respect and integrity in our interactions with both employees and customers. We believe that every employee plays a crucial role in our success and growth.

We offer a competitive compensation package along with comprehensive benefits, including Medical/Dental/Vision Insurance, a 401(k) Retirement Plan with company matching, Paid Vacation & Holidays, and access to vacation accommodations at our exclusive employee resorts.

R+L Carriers is committed to providing equal employment opportunities to all applicants, ensuring a diverse and inclusive workplace.

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