Restaurant Operations Manager

4 weeks ago


Coral Gables, Florida, United States MIKA Coral Gables Full time

Restaurant Manager Job Description

MIKA Coral Gables is seeking a highly skilled Restaurant Manager to lead our coastal Mediterranean restaurant. The ideal candidate will have experience in high-end, fine dining establishments and a proven track record of success in managing day-to-day operations, maintaining high service quality standards, and fostering a positive work environment.

Key Responsibilities:

  • Foster a Positive Work Environment: Promote teamwork, professionalism, and continuous improvement among team members.
  • Conduct Performance Evaluations: Regularly evaluate staff performance and provide constructive feedback to ensure high-quality service.
  • Cultivate a Warm Atmosphere: Create a welcoming environment that exceeds guest expectations through genuine hospitality.
  • Ensure Restaurant Operations: Maintain the highest standards of cleanliness, organization, and safety within the restaurant during operating hours.
  • Address Guest Concerns: Resolve guest complaints in a professional and timely manner.
  • Monitor Guest Feedback: Use guest feedback to continuously improve the dining experience.
  • Collaborate with the Culinary Team: Maintain the highest standards of food quality and presentation.
  • Oversee Inventory Management: Ensure that supplies are ordered, received, and stored properly.
  • Stay Updated on Industry Trends: Continuously strive to elevate the experience offered by the restaurant.

Qualifications:

  • Proven Experience: Proven experience as a Restaurant Manager in a high-end, fine dining establishment or similar.
  • Strong Leadership Skills: Strong leadership skills with the ability to inspire and motivate a diverse team.
  • Exceptional Hospitality: Exceptional sense of genuine hospitality and how to create a warm and welcoming environment for employees and guests.
  • Food and Beverage Knowledge: In-depth knowledge of food and beverage service, wine, and fine dining etiquette.
  • Problem-Solving Skills: Excellent communication, organizational, and problem-solving skills.
  • Flexibility: Ability to work a flexible schedule including nights, weekends, and holidays.
  • Authorization: Authorization to work in the United States.

Required Skills:

  • High Volume Restaurant Management: High volume, upscale restaurant management experience.
  • Restaurant Management Software: Proficiency in restaurant management software.
  • Cocktail and Wine Knowledge: Knowledge of cocktails, wine, and general beverages.
  • Consistency and Quality Control: Consistency and quality control skills.
  • Food Handler Certification: Food handler certification.
  • Purchasing and Receiving: Purchasing and receiving skills.
  • Recruitment and Training: Recruitment and training skills.
  • Interpersonal Communication Skills: Interpersonal communication skills.
  • Conflict Resolution: Conflict resolution skills.
  • Microsoft Office and POS: Proficiency in Microsoft Office and POS systems.

Benefits:

  • Competitive Salary: Competitive salary commensurate with experience.
  • Comprehensive Benefits: Comprehensive benefits package including health insurance, retirement plans, and paid time off.
  • Professional Development: Opportunity for professional development and career advancement in a new, growing restaurant company.

MIKA Coral Gables is an equal opportunity employer and values diversity in the workplace.



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