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Referral Coordinator

2 months ago

Tacoma, Washington, United States CommonSpirit Health Full time
Job Summary

CommonSpirit Health is seeking a skilled Referral Coordinator to join our team at Franciscan Neurosurgery Associates Clinic in Tacoma, WA. As a Referral Coordinator, you will play a critical role in ensuring seamless patient care by coordinating referrals, authorizations, and pre-certifications for patients requiring ancillary testing and/or surgical procedures.

Key Responsibilities
  • Referral Processing: Process referral orders and gather patient insurance eligibility information and obtain pre-authorizations in a timely manner.
  • Patient Coordination: Coordinate patient appointments, distribute pre-visit instructional materials, and provide cost estimate and benefits information.
  • Administrative Support: Coordinate the rental and/or purchase of medical materials and equipment, and respond to patient questions regarding routine billing and insurance matters.
  • Communication: Communicate effectively with patients, physicians, and other healthcare professionals to ensure accurate and timely referrals.
Requirements
  • Education: Successful completion of an accredited medical terminology course(s) or equivalent on-the-job training.
  • Experience: One year of progressively responsible work experience in patient scheduling/registration, insurance verification, referral coordination, financial counseling, or a related function.