Customer Engagement Specialist
2 months ago
Position Overview: Retail Sales Representative
Are you looking for an exciting opportunity to advance your career in retail? We are a rapidly growing franchise, expanding our presence and seeking enthusiastic individuals to join our dynamic team. With our impressive growth from 3 to 17 locations, we offer a vibrant environment where your career can flourish.
As a Retail Sales Representative, you will play a crucial role in creating a positive shopping experience for our customers. Your exceptional communication skills will help you connect with customers, ensuring they feel valued and appreciated. A friendly and approachable attitude is essential, along with the ability to effectively handle customer inquiries and concerns. Your goal will be to ensure that every customer leaves our store satisfied and eager to return.
Key Responsibilities:
- Greet customers warmly upon entry
- Assist customers in finding products that meet their needs
- Introduce customers to new and exciting products
- Inform customers about current promotions and sales
- Encourage additional purchases when appropriate
- Respond to customer questions regarding products and services
- Organize and maintain product displays for optimal presentation
- Handle product returns efficiently
- Work collaboratively with team members to enhance customer service
Qualifications:
- High school diploma or equivalent required
- Preferred: Bachelor's degree in marketing or a related field
- Prior experience in retail sales or a similar role is advantageous
- Knowledge of visual merchandising principles
- Ability to stock and replenish merchandise effectively
- Strong verbal and written communication skills
- Proficient problem-solving abilities
- Excellent organizational skills
- Friendly and positive attitude
- Ability to work well in a team-oriented environment
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