Customer Engagement Specialist
2 months ago
Position Overview: Retail Sales Representative
Are you looking for an exciting opportunity to advance your career in retail? We are a rapidly growing franchise that has expanded significantly in a short period, and we are seeking enthusiastic individuals to join our dynamic team. As we continue to grow, so do the opportunities for career advancement.
We value individuals who excel in communication and are passionate about creating a positive shopping experience for our customers. A friendly and approachable attitude is essential, along with the ability to effectively address customer inquiries and manage returns. A successful retail sales representative will ensure that every customer leaves satisfied and eager to return.
Additionally, candidates should have a strong understanding of our products and maintain well-organized and stocked sales areas.
Key Responsibilities:
- Greet customers warmly and assist them in finding their desired products
- Introduce customers to new products and services
- Inform customers about current promotions and sales
- Encourage additional purchases when appropriate
- Respond to customer inquiries regarding products and services
- Organize and maintain product displays
- Handle product returns efficiently
- Work collaboratively with team members to deliver outstanding customer service
Qualifications:
- High school diploma or equivalent required
- Preferred: Bachelor's degree in marketing or a related field
- Previous experience in retail sales or a similar role is advantageous
- Knowledge of visual merchandising techniques
- Ability to stock and replenish merchandise effectively
- Strong verbal and written communication skills
- Excellent problem-solving abilities
- Organizational skills and attention to detail
- Positive and friendly attitude
- Ability to work well in a team-oriented environment
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