Director of Community Outreach
2 months ago
CommuniCare Health Services Corporate is seeking a seasoned healthcare professional with sales and marketing expertise to lead our community relations efforts in the Indianapolis, IN market.
This role focuses on building and maintaining community partnerships, serving as a backup for admissions, and providing exceptional customer service.
Purpose and Belief StatementThe Director of Community Relations (DCR) will be the driving force behind our external business development efforts, fostering strong relationships with community stakeholders and advocating for superior customer service.
The ideal candidate will thrive in a dynamic business development environment, be self-driven, and results-oriented, with a passion for building census through community-based relationships, events, and public relations.
Key Responsibilities- Develop and maintain community-based relationships with diverse referral sources, including home health agencies, hospice, physicians, senior service organizations, and disease-specific advocacy groups.
- Collaborate with Admissions Directors and Executive Directors to ensure census development efforts are aligned and yield positive outcomes.
- Cultivate a lead database through prospecting, person-centered sales processes, and creative follow-ups.
- Plan and host community and professional events to promote our services and build relationships.
- Assess and recommend additional marketing opportunities, such as direct mailings and media campaigns.
- Attend mandatory regional and CHS sales and marketing trainings and meetings.
As a Director of Community Relations, you will enjoy a competitive salary and PTO package in a great team atmosphere.
CommuniCare offers a comprehensive benefits package, including life and disability plans, medical, dental, and vision coverage, 401(k) with employer match, and Flexible Spending Accounts.
Qualifications and Experience- College degree in clinical or business-related field, preferred.
- 3-5 years of professional experience, preferably in a skilled nursing environment.
- Proven sales record.
- Exceptional time management and organizational skills.
- Ability to multitask.
- Responsible and self-disciplined with personal accountability.
- Compassionate and views themselves as a resource to potential customers.
We are looking for a dynamic leader who can make independent decisions, work harmoniously with team members, and plan, organize, develop, implement, and interpret programs, goals, objectives, policies, and procedures.
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