Customer Service Sales Associate

1 week ago

Pflugerville, Texas, United States Daiso USA Full time


Become a part of Daiso USA as a Retail Sales Associate. We are looking for candidates with excellent interpersonal skills who can create a welcoming environment for our customers.

Your role will involve understanding customer needs, providing product information, and suggesting suitable options. A friendly demeanor and a commitment to resolving customer inquiries effectively will be key to your success in this position.

At Daiso, this role is not just about tasks - it’s a chance to forge memorable experiences and connections with every shopper.


Key Responsibilities:


As a Retail Sales Associate, you will undertake a variety of tasks aimed at improving customer satisfaction and boosting sales.

Your efforts will be essential in fulfilling Daiso's Mission:
To bring joy through an enjoyable shopping experience with unique items at exceptional value.

Customer Interaction:
Warmly welcoming and guiding customers as they enter the store, ensuring a friendly and informative atmosphere.

Product Expertise:
Delivering precise and comprehensive information about our merchandise to customers, addressing their questions with confidence.

Promotional Awareness:
Keeping customers updated on current deals, special promotions, and discounts to enhance their shopping journey.

Product Knowledge:
Staying informed about new arrivals, trends, and ongoing promotions to provide effective customer assistance and upselling opportunities.

Merchandising Duties:
Organizing and replenishing merchandise on shelves efficiently, ensuring optimal product display and availability.

Transaction Processing:
Accurately managing the cash register, processing payments, including cash and credit transactions.

Store Upkeep:

Supporting the maintenance of the stockroom, creating attractive merchandise displays on the sales floor, and collaborating with colleagues to keep the store organized and tidy.


Inventory Oversight:
Performing regular inventory checks to maintain stock levels and ensure accurate records.

Administrative Tasks:
Assisting with various administrative duties as assigned by the Store Manager or Team Lead.

Operational Participation:
Engaging in store opening and closing tasks, following established operational protocols.

Qualifications:

The ideal candidate for the Retail Sales Associate position will possess a blend of skills, qualifications, and experience that contribute to outstanding sales performance and customer service excellence.

Essential Qualifications:

Relevant Experience:

Preferred candidates will have previous experience in a Retail Sales Associate role or a similar capacity, showcasing a history of effective engagement in a retail or customer-focused setting.


Inventory Management Skills:
Familiarity with inventory stocking practices, ensuring efficient and organized store operations.

Numerical Skills:
Basic math skills are necessary for processing transactions, pricing, and managing inventory.

Sales Experience:
A proven history of achieving or surpassing sales targets, demonstrating an ability to drive sales effectively.

Communication Proficiency:
Strong communication skills are vital for building trust and rapport with customers and team members.

Adaptability:
Candidates should thrive in dynamic, fast-paced environments.

Teamwork:
A preference for and experience in collaborative work within a team setting.

Professional Traits:
A positive attitude, reliability, and punctuality are essential for this role.

Flexible Schedule:
Availability to work various shifts, including mornings, evenings, weekends, and holidays, to meet the store's operational needs.

Brand Passion:
An interest in and appreciation for Daiso's products and brand will be considered a valuable asset.

Physical Requirements:

The position involves physical tasks such as lifting items up to 40 lbs., standing for extended periods, and engaging in activities that require good physical fitness.


Benefits Offered:

  • 401K Plan with company match (for part-time Associates)
  • Employee Entertainment Discounts
  • Vacation Pay
  • Holiday Pay
  • Health Insurance
  • Vision Coverage
  • Dental Insurance
  • Short Term Disability
  • Long Term Disability
  • $20K Life Insurance Policy
  • Pet Insurance
  • Critical Care Insurance
  • Voluntary Life Insurance
*Full Time Eligible Employees

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