Oral Surgery Scheduling Coordinator

6 days ago


Madison, Wisconsin, United States Center for Oral Maxillofacial Surgery & Dental Implants Full time
Job Overview

The Center for Oral Maxillofacial Surgery & Dental Implants is seeking a highly skilled and compassionate Bilingual Scheduling Coordinator to join our team. In this role, you will be the first point of contact for patients, answering phone calls, scheduling appointments, and providing exceptional patient care.

Key Responsibilities
  • Provide concierge-level customer service to patients, referring offices, and team members through phone calls, in-person interactions, or electronic communication.
  • Greet patients and visitors with a friendly demeanor upon arrival.
  • Answer phone calls promptly with a professional tone.
  • Schedule appointments to optimize patient satisfaction, provider time, and effective use of exam and treatment rooms.
  • Prepare daily schedules for each provider.
  • Maintain reception area in a neat and orderly condition.
  • Promote professional relationships with referring offices while maintaining confidentiality of all information according to HIPAA regulations.
Required Skills and Qualifications
  • Familiarity with dental terminology.
  • A high school diploma or equivalent is required, with one year of customer service experience preferred.
  • Fluency in Spanish is essential for communicating with patients and their families.
Benefits Package

We offer an attractive compensation package, including:

  • Competitive salary: $55,000 - $65,000 per annum, based on experience.
  • Bonus potential and annual merit reviews.
  • 401(k) plan with company match.
  • Health Savings Account (HSA) with HDHP health plans.
  • Medical, dental, and vision coverage.
  • Employee Assistance Program (EAP).
  • Uniforms/scrubs provided.
  • Paid vacation and six annual paid holidays.
  • Long and short-term disability plans.


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