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Intensive Case Manager

2 months ago

Staten Island, New York, United States Community Health Action of Staten Full time
Job Title: Intensive Case Manager, Alternatives to IncarcerationJob Summary:

The Intensive Case Manager plays a crucial role in supporting clients in the Alternatives to Incarceration (ATI) program, focusing on those at a high to very high risk of recidivism. The program adopts a team approach, ensuring services are strength-based and trauma-informed.

Key Responsibilities:
  • Conduct thorough screenings and intakes of eligible clients within two days of receipt of referral packets.
  • Develop and execute timely service plans with actionable and realistic objectives.
  • Facilitate program enrollment activities with the legal team, including district attorneys, defense attorneys, and judges.
  • Provide necessary referrals, initial appointment scheduling, accompaniments, and confirm linkages.
  • Coordinate services designed to integrate substance use treatment, mental health, and other recovery supportive services.
  • Participate in weekly conferences with court personnel, RCDA, and defense attorneys.
  • Conduct individual and group trauma-informed supportive support sessions.
  • Outreach to the person's support system, family, or emergency contact to gather information and support in service planning.
  • Document client and program progress for stakeholders and complete in a timely manner.
  • Present client progress reports to the court.
  • Participate in Quality Assurance activities and Quality Improvement projects.
Requirements:
  • Master's degree in social work, mental health counseling, or full CASAC required or able and willing to obtain within the first 6 months of hire.
  • At least 1 year of experience providing counseling services to individuals experiencing substance abuse or mental health issues. Can be substituted by at least 2 years of experience providing case management services.
  • Familiarity utilizing trauma-informed care and harm reduction models.
  • Bilingual (English/Spanish) highly preferred.
  • Strong assessment skills, care planning, and computer literacy.
  • Ability to work independently and be a team player with shared responsibility and accountability.
  • Strong verbal and written communication skills, including capability to listen and follow instructions.
About Community Health Action of Staten Island:

Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve.

CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community.