Case Manager

4 weeks ago

Staten Island, New York, United States AHRC NYC Full time
Job Title: Case Manager

At AHRC New York City, we are seeking a highly motivated and dedicated Case Manager to join our team. As a Case Manager, you will play a critical role in developing and maintaining positive relationships with funding sources, fellow providers, schools, training sites, employers, participants, and their families.

Key Responsibilities:
  • Develop and maintain excellent relationships with all job seekers assigned, providing top-quality customer service and ensuring future success in employment.
  • Ensure program compliance with New York State regulations, Department of Labor regulations, Federal, and Workforce Investment Act.
  • Participate as a member of an interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate.
  • Provide top-quality customer service to all job seekers before and after job placements and to employers who hire them, in coordination with Account Executives and other EBS staff.
  • Establish relationships in the community and coordinate outreach events for recruitment of new enrollees into programs.
  • Conduct Job Clubs and other pre-employment groups and meetings related to pre-employment issues and/or job seekers.
  • Conduct initial reviews of potential new enrollees and provide guidance through the enrollment process to the person supported, family, and other service providers involved.
  • Perform other duties as assigned.
Qualifications:
  • Experience or strong capacity in instructing/mentoring program participants, with prior works exposure in teaching or training individuals.
  • Two years of working with the developmentally disabled population preferred.
  • Ability to communicate effectively, both verbally and in written form.
  • Ability to establish and maintain effective working relationships with participants' families, employers, funding sources, Care Coordinators, and other stakeholders.
  • Ability to organize work of self and others, as well as work independently as needed.
  • Bachelor's degree preferred.
  • NYS Driver's License preferred.
Benefits:
  • 403(b) retirement plan with a matching benefit.
  • Dental insurance.
  • Employee assistance program.
  • Employee discount.
  • Flexible schedule.
  • Flexible spending account.
  • Health insurance.
  • Health savings account.
  • Life insurance.
  • Paid time off (sick, personal, and vacation).
  • Parental leave.
  • Professional development assistance.
  • Referral program.
  • Tuition reimbursement.
  • Vision insurance.
Schedule:
  • 8 hour shift.

AHRC New York City provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, sex (with or without sexual conduct), age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, or any other protected characteristic as established by law.

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