Front Desk Representative

2 weeks ago


Jamaica, New York, United States Courtyard Jfk International Full time
Job Summary:

We are seeking a highly skilled and experienced Front Desk Agent to join our team at Courtyard JFK International. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:
  • Register guests and handle room reservations in a timely and efficient manner.
  • Provide outstanding guest service, responding to guest inquiries and resolving any issues that may arise.
  • Manage the front desk operations, including handling phone calls, emails, and messages.
  • Work closely with the hotel team to ensure a smooth and efficient operation.
  • Maintain a high level of professionalism and attention to detail at all times.
Requirements:
  • High school diploma or equivalent required; college coursework in a related field is a plus.
  • Previous experience in a hotel or customer service role is preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic knowledge of Microsoft Office and hotel software systems.
What We Offer:
  • A competitive salary and benefits package.
  • The opportunity to work in a dynamic and growing company.
  • A supportive and collaborative team environment.
  • Professional development and training opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.



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